Are you a realistic optimist?

Article contributed by Amy Sargent

If you admit to being over 40, you probably remember the movie Pollyanna, the story about a little girl who saw everything through rose-colored glasses. The phrase “You’re being Pollyannish” was coined to describe someone who naively sees only the positive side of a situation. You know those kind of people. The ones who are always smiling. The ones who always have a cheerful word, no matter what’s going on around them. The ones who never have a bad thing to say about another, and always walk with a bounce in their step. You know, the ones who are, well, annoying.

It’s as if the frustrating, negative, painful aspects of life can’t touch them. They only feel the ups of the ups and downs, the highs of the highs and lows. I don’t understand them. I once walked into a retail store on my lunch hour, brooding about a previous incident at the office that rubbed me the wrong way, and was greeted by an enthusiastic attendant who, stepping a little too close into my space, chirped a cheery “It’s a great day — how can I help you?” with a smile so sincere that I felt a stab of pain in aversion to the overflowing joy. I turned around and walked out. If I’m in a mood, I can hardly make eye contact with these eternal optimists, for fear their wide-eyed brightness will rub off on my foul state of mind…one that I’m happily relishing in the moment. Especially if I haven’t yet had my morning coffee.

There’s a reason Pollyannish optimists get under our skin. It’s one thing to be optimistic, and it’s another thing to be realistically optimistic. Optimists of the naive sort tends to gloss over the negative aspects of life and lacks experience and wisdom. Without these it becomes difficult to respect them or trust their reliability. They are hard to relate to and we tend to close up and not want to enter an authentic relationship with them because they just don’t get it. Realistic optimism, on the other hand, is the ability to expect success rather than failure, see opportunities instead of threats, and expecting the future to bring positive change, in light of negative circumstances. Realistic optimists know how to make others feel accepted by showing they understand that life can be tough — but they don’t let the tough times take them down. It’s not that realistic optimists don’t see the downside of situations; they’re just able to look ahead with confidence that things are going to turn out all right. Realistic optimism is a competency of emotional intelligence and is a far cry from being Pollyannish.

“If we define optimism broadly as the tendency to maintain a positive outlook, then realistic optimism is the tendency to maintain a positive outlook within the constraints of the available “measurable phenomena situated in the physical and social world” — Sandra L. Schneider

People who possess this valuable skill are able to think clearly and stay focused when under pressure, restrain negative responses that will cause the situation to deteriorate, and manage impulsive feelings even in trying moments. In effect, they can adjust their emotional responses to fit the situation at hand. Without this competency, we tend to react impulsively, are quick to anger, can be defensive, and may become agitated, depressed or sullen when faced with stress on the job or at home.

Wondering which you are? Here are 5 traits of a realistic optimist:

  • ·        You view negative circumstances as surmountable
  • ·        You perceive setbacks as a challenge rather than a sign of defeat
  • ·        You operate from a mindset of taking action vs. inaction from fear of failure
  • ·        You recognize that unpleasant events are temporary
  • ·        You temper negative self-talk with a knowing that you will succeed

Exercising realistic optimism can great affect your productivity and ability to enjoy your daily work. Realistic optimism is not a personality trait but a learned behavior that can be developed. One way to increase this competency is to practice gratitude. A study was done by psychologists Robert Emmons and Michael McCullough on the impact gratitude has on our well-being. They put people into three groups — one group with instructions to simply keep a daily journal, no specifications as to content. The second group was to only record negative experiences, and the third to make a list of things they were thankful for. The results? Those who daily expressed their gratitude experienced less stress and depression and had higher levels of enthusiasm, energy, and determination, concluding that those in the third group were more likely to make progress toward the achievement of personal goals and exhibit an optimistic view of life.

“To say we feel grateful is not to say that everything in our lives is necessarily great. It just means we are aware of our blessings.” — Robert Emmons

If you struggle with an outlook of realistic optimism, try tuning into your self-talk about the adversities in your life. Take notes on the how you hear yourself describing your setbacks–and your responses to them. Dispute the negative beliefs and look for evidence of successes, avoiding phrases like “this always happens to me” or “I’ll always fail at this”.  A great resource for developing realistic optimism is Martin Seligman’s book, Learned Optimism.

An optimist, in the words of the late Walter Winchell, an American newspaper and radio commentator, is “…a man who gets treed by a lion but enjoys the scenery.”

How’s the scenery from your tree?

4 Ways to Increase your Integrity

Article contributed by Amy Sargent

I tried to lie once.

It was winter in Colorado, when outdoor fun is a way of life as the snow envelopes the mountains. Funds were tight but I’d determined to take my three small children skiing. I’d collected ski gear at various thrift stores and concluded I could offer them this amazing experience on a frugal budget. Bundled up in their mix-and-match ski wear, they could hardly contain their excitement as we headed out of the city on our adventure.

I waited in line at the ticket window to purchase our lift tickets and noticed a sign that read “Children under the age of 5 ski free”.  Free–that word caught my attention like the burst of icy wind that hit our faces at 9,000 feet elevation. My older two were well over that age — but my youngest had just turned six years old a couple of weeks ago.  Immediately my brain went into scheming mode.  “I could tell them she’s five.  She just turned six, so it won’t matter. She’s small for her age anyway…I could get away with this — and save $55!”  So, when my turn came up, I asked for our three tickets and, patting my little one on the head, said “This one’s free.”  The attendant smugly looked at me and asked, “What’s her birth date?”  I flushed and panicked.  Do I add a year or take away one to her actual birth year? Subtract, yes. I quickly blurted out an answer and he grinned smugly, and said, “Yeah…that would make her seven.”

I was caught red-handed.  I paid the full price for her and walked away in embarrassment, not wanting to make eye contact with my three children looking at me with their innocent eyes wondering why mom had flat-out lied. How do you explain to kids that I was trying to get around the system? That I wanted to bend the rules for my benefit? That I wanted to pay less that others needed to pay by not telling the truth?  I avoided the situation and distracted them by heading to the ski lift lines.  Later that day, caught up in my guilt, I decided that lying about her age just wasn’t worth it.

It’s a silly story, I know, but one that made an impact on me.  It is so easy to be dishonest in the little things.  It’s not a big deal, right?  Or is it?

Integrity is the ability to maintain high standards of honesty and ethics at all times, even when no one else is watching. Those who have high integrity do what is right, even if it’s not personally rewarding.  They build trust in others through their reliability.  They are authentic.  They’re not afraid to admit their mistakes and confront unethical actions of others. They can take the ethical stance despite its unpopularity. They keep their word, give accurate reports, and treat all people with the same level of respect.

Think of the people in your life — how many of them can you say live in integrity in their personal lives? It’s a tall order to fill and not many are able to pull it off. Far too often, their own self-interests take precedence over doing what is right…especially if they think no one is watching.

The workplace is susceptible to a lack of integrity as well.  How many coworkers have you heard make it sound like they did most of the work on a project when you know you did?  Or fudge just a bit on recording work hours? Or spend a little too much time on social media during work time? How does that make you feel when you are working hard?  And we all love those who brag to a coworker about their depth of connection with the boss, when we know it’s just not true, right? Those who are dishonest in the little things can be annoying.  But are there greater consequences?

A study done in 2000 titled Human Communication Research (Kim B. Serota, Timothy R. Levine, Franklin J. Boster), showed that:

1-The average person tells 1.65 lies a day. Sounds low? It’s possible some participants lied about the extent of their lies!

2-40.1% admitted to telling a lie in the past 24 hours

3-22.7% of the lies told were committed by one percent of participants

Do these figures surprise you? If you asked yourself how many times you stretch the truth in a day, and in the last 24 hours, how would you answer?

Those who are low in integrity tend to be impulsive, thinking only of the ‘now’ vs. long-term outcomes.  Most often they haven’t taken the time to sort out what their belief systems are and what values they hold as important. Those with low integrity tend to show little independent thought and are easily influenced by others, often caving to peer pressure.

“The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.” –Dwight D. Eisenhower

If we continually act with our own interests in mind, especially if our choices are wrong, others will not be able to trust us.  And trust is key to effective leadership.  In an article by Michael Ray Hopkin in 2012, he says:  To succeed as a manager you must live with integrity. It’s crucial for managers to build trust with the teams they work with and depend on. Trust grows through meaningful interaction with your teams and consistent application of proven principles. Developing trust and leading with integrity will increase the confidence others have in your work. When engineers, salespeople, marketers and others have confidence in their product managers, they will do amazing work. (https://leadonpurposeblog.com/2012/01/21/leadership-and-integrity/)

But living without integrity can also harm ourselves. You know how it works.  You lie, then need to cover up the lie, then need to make sure you tell the story the same way if it ever resurfaces, all the time worrying if you will be found out.  The stress and angst that comes from covering up the truth can be agonizing, and keep you up at night, eroding self-confidence and assurance.

“The truly scary thing about undiscovered lies is that they have a greater capacity to diminish us than exposed ones. They erode our strength, our self-esteem, our very foundation.” –Cheryl Hughes

Those who aren’t able to act with integrity need not be stereotyped as a “bad”. Integrity is a competency of emotional intelligence and is a behavior which can be learned. Consider completing an integrity inventory, to see how you’re doing (Contact us for a free inventory). If you would like to grow in integrity, consider engaging a social + emotional intelligence coach to walk alongside you to help you  begin to make behavior shifts.   In the meantime, try  these developmental tips:

  • Establish a clear picture of what your values are.  Know what you stand for — what you believe, what you’d fight for, what will stand the test of time.  Jot down fifteen values that are most important to you and prioritize them. Post these somewhere where you’ll see them often.
  • Ask yourself this question: Is my behavior consistent with these values?  Going back to your list, circle the ones that you’ve lived out this week. Journal about the circumstances in which you acted according to your values- and notice the situations where you tend to shy away from your values.  Is there a pattern?
  • Consider the consequences of living in dishonesty. What effects does your lack of integrity have on your mental well-being?  on your physical well-being?  on others?
  • Envision what your life would look like if you incorporated more integrity. What specific circumstances would be affected and how?

“Living with integrity means: Not settling for less than what you know you deserve in your relationships. Asking for what you want and need from others. Speaking your truth, even though it might create conflict or tension. Behaving in ways that are in harmony with your personal values. Making choices based on what you believe, and not what others believe.” –Barbara De Angelis

Free 1-hour webinar on emotional intelligence

Date: Monday, July 9, 2018

Time: 5-6 pm Eastern time, USA

This FREE, interactive online webinar will give you an overview of social and emotional intelligence and its impact on individual lives, relationships, and employee engagement.

The first 20 people who register and attend this online class will receive a FREE Social + Emotional Intelligence Profile (SEIP)®, one of the most statistically-reliable and scientifically-validated S+EI instruments on the market today, to begin your own journey down the path of social and emotional intelligence.

Even if you can’t attend, go ahead and register and we’ll send you a recording of the webinar that you can listen to on your own time.

“Leaders with higher social & emotional intelligence produce more powerful business results and greater profitability.” –Steven Stein

Upcoming EQ Coach Certification

Register today to secure a seat in our upcoming Coach Certification Course and become a certified Social + Emotional Intelligence Coach! Upon completion of this online course, you’ll receive 12 recertification credits from the ICF, HRCI, or SHRM, and be certified to administer the Social + Emotional Intelligence Profile®, one of the most statistically-reliable and scientifically-validated S+EI assessments on the market today!

Click here to learn more or register:  https://isei.worldsecuresystems.com/BookingRetrieve.aspx?ID=75666&_ga=2.202564948.432306638.1528727301-1952273065.1507918976

#coaching #emotionalintelligence #socialintelligence #coachcertification

What’s the hype about EQ?

Check out our interview published this week with Russell Cullingworth, Founder of ProDio Audio Learning Inc. and People Development Specialist: “What’s the hype about EQ?”

CLICK HERE: http://prodiolearning.com/course-details.php?course_id=MTI=

#emotionalintelligence #socialintelligence #coachcertification #EQ

How to live a beautiful life

Article contributed by Amy Sargent
Someone told me yesterday that my world sounds so easy, so fun. She even went on to say she wished she had my life.  I took it as a compliment–as it was–but I had to laugh. My life, really? If she only knew…!
Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
It’s all about perspective. I don’t lead any more of a charmed life than the next (nor am I any worse for the wear than the next).  I am simply learning the art of reframing. Like when we snap a photo of a beautiful nature scene, and notice it’s not centered, or an unwanted object is marring the setting, we open our photo editing software and crop to get a new perspective. In reality, the undesirables are still there but we’ve reframed it, so our focus is on the beauty instead of the blemishes.
We must do the same to live a beautiful life.
This month I’ll admit I’ve experienced an enviable lifestyle. I have drunk in the scandalous scent of lavender and lilacs, watched the orange-pink sun rise in the morning’s first light, and squinted in the glimmer of sun rays dancing on a shimmering lake. I have heard the sweet harmonies of my daughter’s voices and watched their speedy legs run across the finish line to victory. I’ve spent enjoyable evenings with dear, sweet elderly women and laughed at their stories of days gone by. I’ve relaxed by the turquoise pool at my cozy apartment, baked warm, fresh homemade bread and enjoyed drinks on a patio with a dear friend. I’ve spent quiet, peaceful alone time on a long morning run contemplating life and the exciting options spread before me. I received a surprise refund from my cable company. On Mother’s Day, I hiked along a sparkling stream with my girls and saw two magnificent moose in the wilderness of a national park. Yes, it’s been a month to be coveted.
Yet in this very same month, I inhaled a lot of second-hand pot smoke (not my favorite thing in the world), which wafts up from our inconsiderate neighbors below. I could only get a glimpse of the sunrise for the tall concrete buildings that block my morning view, and watched discarded Styrofoam cups floating on the surface of a dirty lake. I heard my daughters declare they felt ugly and watched them cry with disappointment after not performing as well as they’d hoped in their races. I’ve spent exhausting evenings with frail, old ladies who admitted they are ready to die. I lived in a cramped apartment with an overcrowded pool full of screaming kids and slept in a too-small twin bed that made my back ache. I baked my own bread in attempt to save money because I was worried about bills. I felt lonely, doubted my purpose in life, and felt fat while attempting a slow morning run. I got a notice that I owed more than I thought on a credit card bill.  On Mother’s Day I spent the entire morning alone while my girls took their stepmother out to brunch.
Same month. Same events. Two perspectives.
If we only tune in to the ugly parts of our lives, which we all experience from time to time, what an ugly life we’ll lead!
Realistic optimism is a competency of emotional intelligence and something we can all learn. It isn’t about pretending tough times don’t exist or being a naive Pollyanna; it’s learning to hone in on the positive and not on the parts of life that drag us down.  It’s easier to do the latter, trust me, as I’ve spent hours, days, and weeks over the years wallowing in my miseries. The difficulty of our struggles can feel so heavy that they diminish our ability to see clearly. But no matter how dark it may look, remember that right alongside those woes is a world of wonder. To ‘see’ requires a shift of focus.
I have friends whose daughter is in a battle for her life, and in each moment they don’t know if she is going to make it. I have another friend who has lost use of her legs, racked with pain, and can’t get outside to see the pink blossoms on the springtime trees. Yet all three of these saints somehow remain positive and joyful. Their noble, hope-infused mindset inspires me beyond words.
“Life is like a sandwich! Birth as one slice, and death as the other. What you put in between the slices is up to you. Is your sandwich tasty or sour?” — Allan Rufus
As you tumble out of bed on this fresh, new morning, and begin to go about your day, get out your editing software! Refuse to let the negatives define your day or even worse, your life. Of course your trials are heavy and difficult. I know. But beauty and blessings are right there too, light and lovely, awaiting your discovery. Now is as good as time as any to begin to learn how to reframe so you can get busy living a beautiful life.

That thing called integrity

Article contributed by Amy Sargent

Integrity is an essential aspect of emotional intelligence. Yet, “studies have found that we are quite willing to cheat for monetary gain when we can get away with it. We also tend to lie to about 30 percent of the people we see in a given day.”

Do you maintain high standards of honesty and ethics? Are there times when you choose not to and are you aware of those triggers that ‘allow’ you to choose a ‘lower road’?

Read more in this terrific article by Christian B. Miller: https://greatergood.berkeley.edu/article/item/how_can_we_become_better_humans?utm_source=Greater+Good+Science+Center&utm_campaign=d4dd3fb1e5-EMAIL_CAMPAIGN_GG_Newsletter_May+23+2018&utm_medium=email&utm_term=0_5ae73e326e-d4dd3fb1e5-70747947

 

You’re invited: Free 1-hour webinar, “How to Coach Emotional Intelligence”

Date:  June 6, 2018

Time: 5-6 pm Eastern time

REGISTER HERE:  http://isei.iobisystems.com/BookingRetrieve.aspx?ID=75648

This FREE, interactive online webinar will give you an overview of social and emotional intelligence and its impact on individual lives, relationships, and employee engagement.

The first 20 people who register and attend this online class will receive a FREE Social + Emotional Intelligence Profile (SEIP)®, one of the most statistically-reliable and scientifically-validated S+EI instruments on the market today, to begin your own journey down the path of social and emotional intelligence.

 

Even if you can’t attend, go ahead and register and we’ll send you a recording of the webinar that you can listen to on your own time.

– Grow your business; attract more clients

– Stake out a new niche

– Expand your coaching expertise skills and knowledge

“Leaders with higher social & emotional intelligence produce more powerful business results and greater profitability.”

–Steven Stein

Add EQ Coaching to your expertise!

  Online Coach Certification Course

DATE: Wednesdays, June 13 – August 1, 2018

TIME: 5-6:30 PM (ET)

Learn to coach social and emotional intelligence and become certified to administer the Social + Emotional Intelligence Profile (SEIP)® in our highly-acclaimed online course.

This course is conveniently delivered online by webinar, so there’s no need for expensive travel or time out of the office. Classes meet once a week for eight weeks. Each class is an action-packed 90 minutes, highly interactive, with a variety of case studies discussed. Upon completion you’ll earn 12 credits from the ICF, HRCI, or SHRM and receive a free listing in our online coach directory.

Your commitment is $1799 and includes:

  • Our EQ Coaching Toolkit with 200+ pages of worksheets, exercises and other tools you can use to bring social and emotional intelligence training and coaching into your practice
  • Customizable PowerPoint presentations for workshops and trainings
  • Certification to administer both the self and 360-versions of The Social + Emotional Intelligence Profile-Self (SEIP)®, the most comprehensive, statistically-reliable, scientifically-validated instrument on the market today
  • 10 free Social + Emotional Intelligence Profile (SEIP)® credits — a $750 value!

Classes are kept small and availability is limited.

Attendees are expected to attend all 8 sessions, but we know life gets busy. We record the sessions in case you need to miss a class or two. A self-study program is available as well if that works better for your schedule.

Join our team of elite social + emotional intelligence coaches today!

“The individual S+EI assessment along with a coaching session is a real eye opener for people and an awareness of how little they know about themselves. I can’t wait to do a 360 Assessment.”

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Invaluable coaching resources

“Thank you for the coaching toolkit and the marketing info! I’m already planning to use some of the tools in a talk I’m pulling together and am jazzed to include S+EI explicitly in my marketing materials.”

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Executive and Leadership Coaching

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