Archive for the ‘Human Resources’ Category

Invaluable coaching resources

“Thank you for the coaching toolkit and the marketing info! I’m already planning to use some of the tools in a talk I’m pulling together and am jazzed to include S+EI explicitly in my marketing materials.”

Lisa Ingall

Founder of Couragecopia

Executive and Leadership Coaching

Certified S+EI Coach®

Want to become a certified Social + Emotional Intelligence Coach®? Learn more about our highly-acclaimed online course here: http://www.the-isei.com/certificationcourses.aspx

Continued EQ learning

Want to continue your EQ learning? Check out the new Emotional Intelligence Magazine at https://lnkd.in/e2W7pi4

Congratulations!

Congratulations to our students who graduated today from our March 2018 Coach Certification Course! They are now Social + Emotional Intelligence Coaches® and joining our elite team of 900+ coaches from around the world who’ve been certified to administer the Social + Emotional Intelligence Profile® and coach S+EI. Nice work!

To learn more about an upcoming course click here:  https://isei.worldsecuresystems.com/BookingRetrieve.aspx?ID=75637

Emotional Intelligence Coaching Certification

TIME: 3-4:30 PM (ET)

Learn to coach social and emotional intelligence and become certified to administer the Social + Emotional Intelligence Profile (SEIP)®.

This course is conveniently delivered online by webinar, so there’s no need for expensive travel or time out of the office. Classes meet once a week for eight weeks. Each class is an action-packed 90 minutes, highly interactive, with a variety of case studies discussed. Class participants report they learn a great deal from their colleagues in the classes, as well as from their expert instructor.

Our full 8-week class is priced at $1,799 and includes:

  • Our course workbook (”toolkit”) with 200+ pages of worksheets, exercises and other tools you can use to bring social and emotional intelligence training and coaching into your practice
  • Customizable PowerPoint presentations for workshops and trainings
  • Certification to administer both the self and 360-versions of The Social + Emotional Intelligence Profile-Self (SEIP)®, the most comprehensive, statistically-reliable, scientifically-validated instrument on the market today.
  • 12 recertification credits from the ICF, HRCI, or SHRM
  • 10 free Social + Emotional Intelligence Profile (SEIP)® credits — a $750 value!

Classes are kept small and availability is limited, so register today!

This training meets 8 times. Attendees are expected to attend all 8 sessions, but we record the sessions in case you need to miss a class and submit a summary of the content. Self-study program is available as well.

“The individual S+EI assessment along with a coaching session is a real eye opener for people and an awareness of how little they know about themselves. I can’t wait to do a 360 Assessment.”

Institute for Social + Emotional Intelligence® | www.the-isei.com | info@the-isei.com | 303-325-5176

Self-Study EQ Coaching

Want to become certified as a Social + Emotional Intelligence Coach® but can’t fit a 12-hour course into your busy schedule?

Consider our self-study program! Listen to each class recording on your own time, submit a content summary, and receive 12 CCEUs from the ICF, HRCI, or SHRM.

Our rich 12-hour course is priced at $1,799 and includes:

  • Your EQ Coaching Toolkit with 200+ pages of worksheets, exercises and other tools you can use to bring social and emotional intelligence training and coaching into your practice
  • Customizable PowerPoint presentations
  • Certification to administer both the self and 360-versions of The Social + Emotional Intelligence Profile-Self (SEIP)®, the most comprehensive, statistically-reliable, scientifically-validated instrument on the market today. This includes the Work, Adult and Youth Editions.
  • 12 recertification credits (ICF, HRCI, or SHRM)
  • 10 free Self-SEIP® credits (a $750 value!)

Learn more at: https://isei.worldsecuresystems.com/BookingRetrieve.aspx?ID=75540 | The Institute for Social + Emotional Intelligence | www.the-isei.com | info@isei.org

Receive a free 200+ page coaching toolkit!

April Coach Certification Course

Join us in our upcoming 12-hour online April Coach Certification Course and become a certified Social + Emotional Intelligence Coach®!

Class Dates: April 10 – May 29, 2018, 12-1:30 pm Eastern Time, USA. We record the sessions in case you need to miss.

By adding this unique niche to your expertise, you’ll learn to coach social and emotional intelligence and become certified to administer the Social + Emotional Intelligence Profile (SEIP)®. You’ll also receive a free 200+ page coaching toolkit to help your clients takes steps toward behavior change.

You will also earn 12 recertification credits from the ICF, HRCI, or SHRM. This course is conveniently delivered online by webinar, so there’s no need for expensive travel or time out of the office. Each class is an action-packed 90 minutes, highly interactive, with a variety of case studies discussed. Class participants report they learn a great deal from their colleagues in the classes, as well as from their expert instructor.

Our full 8-week class is priced at $1,799 and includes:

  • Course workbook (”toolkit”) with 200+ pages of worksheets, exercises and other tools you can use to bring social and emotional intelligence training and coaching into your practice
  • Customizable PowerPoint presentation
  • Certification to administer both the self and 360-versions of The Social + Emotional Intelligence Profile-Self (SEIP)®, the most comprehensive, statistically-reliable, scientifically-validated instrument on the market today. This includes the Work, Adult and Youth Editions.
  • 12 recertification credits (ICF, HRCI or SHRM)
  • 10 free Self-SEIP® credits (a $750 value!)

Classes are kept small and availability is limited, so register today!

Questions? Email us at info@the-isei.com.

“The richness of [the Coach Certification Course] materials provided is exceptional. The depth of knowledge, promptness to reply and nurturing attitude shown by presenters makes for a very positive and thoroughly enjoyable experience.”– Igor Couto, MacServery Web Development, Certified S+EI Coach®

The Best Leaders are Learners

Article submitted by Lindiwe S. Lester, M.Ed., Ed.S.

The well-worn phrase “lifelong learner” is no joke when it comes to leaders operating in today’s quickly changing business landscape. Remember, leaders at every level, including managers, wield significant influence that can impact multiple levels of the organization. This means YOU are either maximizing or thwarting both business and staff performance (and satisfaction).

The best leaders realize the effect their leadership has on both departments and people; so they make it a priority to carve out time to keep honing their skills, i.e., remain in a growthmode.

Consider these two recently published data points: Only 10% of leaders have a learning plan and most people lack 20-40% of the skills needed to perform their jobs.[1]

People tend to get promoted into higher roles based on their successful performance in a previous role. How do they thoughtfully assess the new skills and requisite competencies for their new role?

Then we have those who are tenured in their roles. They ought to be considering, “Since I’ve been in this role for years, I need to figure out what this role requires of me today.”

The best leaders are learners. Lack of time is not an excuse when success in your esteemed role is critically important. Age or years on the job doesn’t mean learning and development stop, especially in a changing environment where the complex issues will likely challenge your current capabilities.

Coaching, leader development, and leader learning plans are proven tactics for those who desire to have greater currency, relevance, and authenticity as high-performing leaders.

Consider these questions: What are you reading this month? Who is providing you with genuine coaching and feedback? How are you uncovering blind spots that others see and are impacted by? How are you engaging your strengths in new and important ways? Where does your learning journey begin?

[1] Zenger Folkman, Bringing Science to the Art of Coaching, 2014 and HBR Ulrik Christensen, 9/29/2017

Why show empathy, anyway?

Article contributed by Amy Sargent

We hear a lot about the need for empathy. Empathy is that ability to sense others’ feelings and to take an active interest in their perspective and concerns. People who are good at this listen for the unspoken emotions in a conversation. They are attentive to a wide range of emotional signals which clue them in to being sensitive to understanding what the other person really wants and needs.

“If there is any great secret of success in life, it lies in the ability to put yourself in the other person’s place and to see things from his point of view — as well as your own.” — Henry Ford

Those who struggle with empathy — and this may be you — have a hard time reading people and picking up on what they are thinking and feeling. They tend to be literal in hearing only the words which someone says and don’t know how to decipher the other communication that is going on through facial expressions, body language, tone of voice, etc. People with low empathy tend to stereotype others based upon outward appearances and show little deference to others’ opinions and ways of thinking. An unempathetic person can come across indifferent and uncaring.

Why does this matter in the workplace? A Gallup study done in 2015 reported that about 50% of the 7,200 adults surveyed left a job “to get away from their manager.” The study also found that employees whose bosses communicated with them directly and regularly (up to 3 times per week) — not just about work issues but who took an interest in their personal lives — felt more enthusiastic and dedicated to their work. But a lack of empathy — a boss that doesn’t show that he/she cares — can result in company money down the drain. In an article by Suzanne Lucas in CBS News’ Moneywatch (November 21, 2012), she wrote, “For all jobs earning less than $50,000 per year, or more than 40 percent of U.S. jobs, the average cost of replacing an employee amounts to fully 20 percent of the person’s annual salary.” She also shared that in lower-paying jobs (under $30k), the cost to lose an employee is only 16% of their salary — but still. Those dollars add up.

And what about outside of the workplace? “Empathy is truly the heart of the relationship,” said Carin Goldstein, a licensed marriage and family therapist. “Without it, the relationship will struggle to survive.” In his book Social Intelligence, author Daniel Goleman writes: “Our experience of oneness – a sense of merging or sharing identities – increases whenever we take someone else’s perspective and strengths the more we see things from their point of view. The moment when empathy becomes mutual has an especially rich resonance.” (Social Intelligence, Goleman, p. 110)

“Relationships often suffer because people get so caught up in their own experience that they simply can’t relate to what someone else is going through. They assert their opinions and hand out advice – all the while not truly appreciating the other person’s struggles.” – Leslie Becker -Phelps, Ph.D.

People with empathy are able to show a sensitivity to what the other person is going through and take action to help make the situation more tolerable for that person. Empathy truly is one of the ways we can begin to connect deeply with others.

I know it all sounds good. We should be more empathetic. But showing empathy is easier for some than others. If you come up on the short stick of empathy, do you just shrug and say, “Oh well. I’m no good at that.”? Empathy is a competency of emotional intelligence, specifically, social intelligence, the ability to discern others’ emotions in the moment and respond accordingly. Empathy is a behavior, and the good news for those of us who struggle with it, behavior can be changed. If you are self-aware enough to realize you may not be the most empathetic person, here are some developmental tips you can try to begin to make a shift in a new direction:

  • Listen. Becoming a good listener is the foundation. Stop thinking about what you’re going to say next and really tune in to what the other person is saying — and not saying.
  • Ask questions to clarify meaning. Sure, you heard what you think you heard, but asking a few questions not only shows the other person you are interested in learning more but provides clarity to truly understanding what they are trying to express.
  • Put down that phone. When someone’s talking, it’s easy to be distracted by other things going on around you. Let’s be honest, people don’t always pick the most opportune times to walk into your office to talk. Show them respect by putting away distractions while they’re speaking — put down your cell phone (and turn it over so you’re not tempted by the screen or even better, turn it off), close your laptop, and make eye contact as they speak.
  • Tune into the emotions behind the words. Sometimes what the person across from you is really looking for in a conversation is masked behind their words. Listen deeply to find the real meaning behind what is coming out of their mouths.
  • Suspend judgement. You may possess the gift of keen discernment and have that ability to pick up on the subtle nuances of what someone is trying to communicate, but with that can come the ability to pass judgement too quickly. Catch yourself if you are quick to criticize or dismiss the opinions of others. Often the other perspective can offer you fresh insights which you may not have been able to come up with yourself.

Though growing in empathy can take some work, your efforts can lead you down the path of healthier, happier relationships, both at home and at the office. If you feel you need some help, consider employing a social + emotional intelligence coach to walk alongside you on the journey.

“Maturity begins to grow when you can sense your concern for others outweighing your concern for yourself.” — John MacNaughton

Upcoming Online Course – The Resilient Leader: Instilling Grit

Businessman Weathering The Storm

Class dates: Thursdays, April 12 – May 17, 2018

Class time: 12-1pm ET, 10-11am MT

Cost: $795

Class meets once a week for 6 weeks

Grit, or resiliency, is a competency of emotional intelligence based upon one’s passion for a long-term goal that’s coupled with a powerful motivation to achieve that objective, despite setbacks, barriers or limited resources. It’s that ability to bounce back well when things don’t go the way we hope. It’s the courage and resolve to tackle what we set out to accomplish. And the truth is, some people have it — and some people don’t.

Grit proves to be a valuable skill in the professional world as we navigate the challenges that come with running a business, meeting deadlines, and reaching quotas. And no one can disagrees that grit is required to keep our personal relationships in good health. The good news is that grit can be learned and taught.

Participants receive an online workbook and 6 recertification credits from the ICF or HRCI.

The Institute for Social + Emotional Intelligence® | www.the-isei.com | info@isei.org

Become a certified Social + Emotional Intelligence Coach

Our next online course starts Wednesday, March 7th! And this month only, register and bring a colleague for free!

Our 12-hour online Coach Certification Course will help grow your coaching business by adding to your expertise the unique niche of social + emotional intelligence (S+EI) coaching. The course certifies participants to coach S+EI, administer the Social + Emotional Intelligence Profile (SEIP)®, (both the self and 360 versions) and includes a 200+ page coaching toolkit, 10 free SEIPs®, and 12 recertification credits from the ICF, HRCI, or SHRM. Learning to help others increase their S+EI so they can be freed up to live happier, healthier lives is a gift you’ll use the rest of your life! Your investment: $1799.

Click here to register or learn more:

Institute for Social + Emotional Intelligence®

www.the-isei.com | 303-325-5176 | info @the-isei.com

Upcoming Classes