Archive for the ‘Leadership’ Category

The road to resilience

Article contributed by Amy Sargent.

These are tough times, worrisome times, exhausting times. For many, taking the path of least resistance can seem like a good choice as we navigate the road ahead. However, a tough go of it may be the very thing needed to help us build a competency of emotional intelligence which is vital to our ability to thrive during these stressful times.

This competency is resilience. Resilience is the ability to recover and bounce back after tough circumstances. It’s represented by perseverance and a “don’t quit” attitude in the face of setbacks. It’s the ability to cope with difficult circumstances, move past hurdles, and be resourceful when resources are limited. Those who are resilient are able to rebound quickly from disappointments. They tend to be flexible, adaptable, and open to change. They see setbacks as temporary and failures as isolated, short-term events.

People who exercise resilience may experience the same negative, stressful situations as the next person. It’s not a lack of negative circumstances which cause them to fare well, it’s the ability to adapt and keep going.

Laura Malloy, the Successful Aging program director at the Harvard-affiliated Benson-Henry Institute for Mind Body Medicine, says resilience is associated with longevity, lower rates of depression, and greater satisfaction with life. “There’s a sense of control, and it helps people feel more positive in general,” she says. [https://www.health.harvard.edu/mind-and-mood/ramp-up-your-resilience]

On the other hand, those who are not resilient tend to see failures as permanent. They demonstrate inflexible thinking, dwell in the past, and become frustrated when change is required. These individuals tend to get ‘stuck’ and can’t move forward when creative, innovate ideas are needed in the midst of tough circumstances. They tend to engage in negative self-talk when things go poorly. We often describe this as a ‘victim mentality’.

Most worthwhile things in life take work. Think back on the last thing you accomplished which you are most proud of. Was it an easy road to get there, or did it take hard work? Most likely, your success required a great deal of perseverance, trouble-shooting, and resourcefulness. There were probably times when you wanted to quit — but you didn’t. 

“Show me someone who has done something worthwhile, and I’ll show you someone how has overcome adversity.” — Lou Holtz

Instead, you made a choice to stick with it, despite the challenges. One of the most beautiful things about competencies of emotional intelligence, such as resilience, is they can be developed and broadened with the choice to do the work. So if you struggle with resilience, rather than waving the white flag and throwing in the towel, consider choosing to take one small step in a new direction.

Here are a few places to start down the road to resilience:

  • Practice healthy living. It sounds simple, but if you’re not getting sufficient sleep, or eating nutritious meals, or getting physical exercises, it can be tough to develop a resilient mindset.
  • Note your negative self-talk. Engaging in negative self-talk is a good way to tear down your resilience. Take note of when these conversations take place and look for patterns. Is there someone in particular who triggers this negative talk? Why might that be? See if you can’t isolate the negative talk and ask yourself, “Is this belief based upon facts? What evidence do I have to back it up? Is this belief serving me and others well? What is a different way I could view this situation?” 
  • Replace negative self-talk with positive affirmations. State your goals with “I can…” or “I am…” or “I will..” sentences which give credence to your ability to be successful. Write them down. Say them out loud. Share them with a friend.
  • Remind yourself that setbacks are temporary and need not be viewed as long term and permanent. Picture each challenge as a hurdle which can be jumped over, instead of a brick wall which will bring you to a halt. Envision yourself leaping over that hurdle and moving forward.
  • Look to others who are resilient. Identify people in your life who exercise resilience and learn from them. Ask them how they move forward when they face obstacles. Seek out their advice and ask them to share stories of times when they persevered.
  • Don’t go it alone. Surround yourself with a team of  people who support your efforts to become more resilient. Shy away from those who validate you as being a victim and instead, seek out others who know the value of hard work and aren’t afraid to tackle hard things. These could be colleagues, managers, family members, friends, a coach, etc.

“We can do hard things”. — Anonymous

Building a resilient mindset takes work and time. Allow yourself mistakes along the journey, being quick to forgive yourself and others, and keep that chin up, always looking ahead. When you stumble, remind yourself that everyone gets tripped up from time to time. When you fall, get back up and keep moving. The road to resilience is tough, but the reward is worth the effort.

Leading with a coach approach

“The greatest good you can do another is not just share your riches, but reveal to him his own.” — Benjamin Franklin

Article contributed by Amy Sargent.

Very few situations create more resistance than the tasks we’re forced to do. Maybe it’s tracking expenses, or meeting with someone who makes you uncomfortable, or having to reach a sales quota to keep your job. When we have to do something, we often don’t want to, and find every excuse to avoid it. But when we’re motivated  and inspired to accomplish something, especially by intrinsic motivation (the type which draws from our internal values, resulting in ‘feel good’ rewards), we can hardly wait to get started.

More often than not, inspiration does not happen in isolation. Our motivation usually comes from others, often from someone in a leadership position. Think of the last great thing you accomplished. Did you complete the entire feat alone, or were there others who were part of the process, possibly by your side every step of the way, encouraging, bolstering, and inspiring you to be successful?

Some people seem to be gifted with the ability to see other’s potential and take action to help them be the best they can be.  In reality, the skill set they possess can be learned. These rare specimens show a genuine interest in helping others, and take the time it takes to thoroughly understand others’ hopes and dreams. They are able to help others recognize their strengths and also their areas of growth, understand their personal and professional values, and guide others toward moving past hurdles which may be tripping them up. They are able to give constructive and timely feedback when needed, and truly have a heart for the long-term development of others as they stretch toward excellence.

We call these people coaches, or mentors. And when these qualities show up in a leader, we’re inspired. Jack Welch said this, “Being a leader changes everything. Before you are a leader, success is all about you.  It’s about your performance, your contributions, about getting called upon and having the right answers. When you become a leader, success is all about growing others.  Your success as a leader comes not from what you do but from the reflected glory of the people you lead.”

The old style of leadership where the boss has all the answers can prove to be very demeaning to those who work with him/her.  When teammates don’t feel like they have a voice, or the environment is not a safe place to exercise their voice, they soon will shut down and not speak up.  This quickly makes the idea pool quite shallow. Because innovate employees are often some of the best, they will no longer be interested in working there.

How can you tell if you’re an old-style leader?  If you can say yes to the following, you may want to shift how you manage others:

  • You direct, dictate, and do most of the talking
  • You presume and assume
  • You manages only for results
  • You solve problems in isolation
  • When things go awry, you assign blame

“Sometimes a person just needs a little inspiration or a different thought to get them propelled in the right direction”. — Tondeleya Allen

On the other hand, leading with a coach approach can inspire and empower your best employees. What is a coach approach? Coaching is a developmental process designed to help individuals and teams achieve and sustain top performance in support of the organization’s goals. It’s a venue for promoting discovery, learning, growth and higher levels of performance. It’s a collaborative effort where the coach serves as a strategic thinking partner, and manager and employee think and plan together. Think of it as an ongoing partnership, a sustained alliance.

Those who lead with a coach approach tend to:

  • guide, empower, and listens a lot
  • explore and discover
  • manage the development of employees
  • create partnerships with employees to collaboratively solve problems
  •  take responsibility when things go awry.

Learning to lead with a coach approach is about understanding the needs of those who work with you.  Here are a few things that people are looking for in someone who is managing them. They want to:

  • Know what is expected of them
  • Have the opportunity to do their best every day
  • Make a contribution
  • Be recognized for their work
  • Have someone at work care enough to encourage their development
  • Have their opinions count and be heard
  • Have the opportunity to learn and grow
  • Be respected

There are many benefits of being a leader who inspires others to be their best. First of all, it makes the manager’s job easier and reduces turnover and associated cost. It increases productivity, improves work quality, and promotes innovation (because the environment is a safe place to take risks). It provides clarification of the manager’s expectations, and “stretches” people to reach for bigger goals, to name a few.

In other words, people who are led with a coach approach become satisfied, engaged employees. Research shows that organizations with above-average employee satisfaction scores also had:

  • 38 percent higher customer satisfaction scores
  • 22 percent higher productivity
  • 27 percent higher profits

Learning to incorporate a coach approach to leadership can help you go from being a good leader to a great leader.  And along the way, you’ll be able to bring others along with you toward that greatness.

“Great leaders can inspire their people to unprecedented feats, convey grand visions of the bright future that beckons, rally the people to heroic efforts in defense of their country or their beliefs.” — Will Peters

Don’t miss the view

Article submitted by Amy Sargent.

I woke early and hopped on my bicycle, barefoot, and pedaled over to the beach in the first rays of the morning light. Pinks, oranges, and purples danced across the water’s surface. Sea gulls flocked together on the shore and sat silently looking seaward, dreaming of discarded sandwiches and half-empty bags of chips. A lone heron stood on one foot, stately and elegant, and a silvery fish jumped with a splash.The waves rolled in gently and the breezes whispered promises of peace and hope. Early mornings on the beach are the stuff dreams are made of.

That is, if you look past the trash strewn across the sand, remnants of yesterday’s revels. Broken glass, empty soda cans, bags of garbage, diapers, broken chairs, plastic sand toys, dismantled canopies, busted umbrellas, fast food wrappers, grocery bags, cigarette butts, and oh, those plastic water bottle lids by the dozens.

Here’s a thing I was thinking about. If I only focused on the garbage, and believe me, there was a LOT, and reflected on what kind of people would leave such a mess, the whole beach experience would be pretty crappy. I could get on social media and yell about it, criticize, and make snide remarks, making it clear I am not “these type of people”, and how the world is going to h-e double hockey sticks because of it. I could pretend “it’s my duty to inform you” of how degenerate people are and describe in detail their dastardly ways so you, too, can jump on my bandwagon. I could word my posts in such a way which breeds fear and panic about how polluted our world is, where no one would ever want to venture out to that dangerous, scary place called the beach again.

But look at this picture. Despite the messiness, the vista was breathtaking.

With a focus bent on the negative, I could have missed it.

Or, I could consider a different perspective. I could shake my head, then get busy picking up some trash. It’s not fun. It’s actually kind of gross. It hurts my back a little, too. But doable. Instead of scorning “them”, I could choose to offer forgiveness to those who don’t know better (or maybe do and make a choice to care about things different from me). And all the while, soak in the stunning beauty which surrounds me.

Every day we read and watch nothing but negative behaviors on our news feeds. There’s some pretty awful stuff going on, hurtful and shocking and scary. Is it tainting your view of all humans? Of our country? Of this world?

And what are you doing about it? Are you helping pick up the broken pieces during these crazy times, or just kicking them around, making an even bigger mess?

I know, the trash is real, and it’s ugly. And there are dangers associated with it, and things are not as we’d like them to be, and we’re scared. But try to keep living, humanely, despite it all. It’s easy to kick around the anger, fear, and worry, spreading it to everyone you know. It’s harder to bend down and pick it up, and put it in its place.

If you feel at a loss as to what you can do to help in these unsettling times, consider picking up some of the residue left by others who are hurting, angry, and struggling. Grab a bag and carry it for them, and find a place to discard it, even if you don’t think they deserve it. Maybe it comes in the form of sending encouraging words in a text. Maybe send some money anonymously to help someone who is struggling financially. Maybe share a positive post. Maybe make someone laugh. Maybe let them know you value them. Maybe share a meal, send a gift card, or ask someone how they are doing, and take time to really listen. Discover their needs, their fears, their dreams, and figure out how to help clean up the mess. Because we all end up in messes sometimes. And we all need others to help when we find ourselves in that messy place.

And while you’re doing that, look up.The sunrise is amazing. Sure, these days you have to look a little harder to see it, but it’s there, every morning, the dawning of a new day. So lift up your eyes and look from the place where you are, to the north, and to the south, and to the east and to the west. You won’t want to miss the view.

The History of You

Article contributed by guest author Paige Dest.

Most of us probably never imagined just two months ago that we’d be in the place we are right now –  socially isolated from family, friends, neighbors, co-workers – those we used to be with every day. We each had our own things going on, though we stood beside each other. And now, we are together in a situation, though we can’t stand beside each other. There are emotions flowing around each of us that we hadn’t anticipated, some with which we may not know what to do. And that’s OK.  That’s being human. We’re allowed to be scared and courageous at the same time. Emotions, after all, are just chemicals in our body that give us information about the next action we may need to take.

But the question is – what action will you take? Will you focus on self-care? Taking care of others? Showing kindness, generosity, gratitude? Will you be creative? Will you teach, learn, or both? Where will you put your energy?

What will be the history of you?

This is the time to decide who you want to remember yourself as, in a year or in ten years. How you decide to “show up” in this time will help define you after this is over – and it will be over. You can take  the steps to be someone of whom you are proud. Someone who accepted their emotions but didn’t wallow in them. Someone who stepped up – whatever that means for you. Someone who used this “moment of pause” in the human condition to reflect, accept, and intentionally move forward. And whether that step is a small step or a big step, it’s still a step. A step that you will remember. So, I ask you, what will that step be? What will be the history of you?

A good way to begin figuring this out is to experience what your body is telling you and what emotions you are feeling. Name your emotion and be curious about the information it’s telling you. Use this information to strategize your available choices and opportunities. These could be around your own care and development or around assisting others. Or perhaps it’s both. In each moment, you are given a choice. Listen to your emotions and take each moment to pause and decide how you want to be. Once you know how you want to BE, you can make a better choice of what you want to DO. And in each choice, you are also deciding the history of YOU. Make it one of which you’re proud!

We get to choose

Article submitted by Amy Sargent.
We’ve all had to modify our habits and behaviors in the past month, and because of this, it’s become increasingly important we tend to our emotional wellbeing.
 
Giving up routines
It’s hard to let go of our normal routines, especially routines we enjoy. It can be frustrating, annoying, and depressing. This disruption to our normal routines can be confusing and scary and _______ (fill in your own adjective). And many feel downright restricted, for good reason. Some of us can still get outside — some can’t. Some of us have huge houses to roam — some are cooped in very small spaces. Some of us get to work — some are getting paid not to work — and some can’t work at all. Some of us are financially sound — some are struggling to pay rent and feed our families. Some of us are alone — and some feel overwhelmed by all of the family members at home under the same roof. Some of us are sick in hospital beds — and some are still enjoying health. Some of us don’t know anyone personally who has succumbed to the disease — some have lost dear, loved ones.
 
How will you respond?
Noo matter our differing circumstances, we are in this together. We have all had to modify our lifestyles to some degree. And despite what some can do and what some can’t do, we have one thing in common. Choice. Choice as to how we respond to this upheaval of life as we knew it.
 
One choice is to let ourselves be filled with fear, worry, and dread, allow negativity to take hold, and complain, gripe, and blame. Many go down this path, and they can — it’s their choice. However studies show that consistent stress, fear and worry can take a toll on our bodies. If continued, it can wreck our immune systems and mental health — and have a negative affect on everyone we interact with.
 
Another choice is to choose emotional wellbeing. It’s not always the easiest route. It takes considerable effort to fight against the natural tendancy of negativity when times are hard.
 
This month I watched a video of a man who ran a marathon inside his tiny, dark apartment living room. Can you imagine the monotony of running ’round and ’round your kitchen table for 6+ hours? And think about being his neighbors in the flat below! I saw that a neighborhood conducted a socially-distanced dance party. I saw quarantined individuals singing from their balconies. I watched a dad who made his daughters laugh uncontrollably (and drove his wife crazy) by acting like a dinosaur every time his girls said the words, “dinosaur dad”. I’ve seen a boy smiling as he rides his bike outside my window every afternoon. I’ve witnessed moms getting creative with crafts to keep their kids occupied. I’ve participated in video conversations where people shared things they’re grateful for. My neighbors have been gardening. One friend has been riding her horse. Another friend initiated weekly virtual happy hours with her colleagues. My daughter-n-law, who was sick with coronavirus, got a new puppy, and shared the photos of her laughing at his antics, which brought us all joy, despite the extreme discomfort she was in.
These people, as many around the world have done, have chosen to find joy despite their negative circumstances.
 
Yes, times are difficult. We face so much uncertainty and it’s easy to let fear creep in and take hold. But have you ever been one to choose the easy route? Think back on all of your own past success, accomplishments you are really proud of, great and small. Was it easy to get there? Did it really take no effort? You can do hard things. You’ve done it before and you can do it again. We all have and can.
 
Finding Joy
What do you like to do? What makes you laugh? What makes your heart sing? Yes, I know — you most likely can’t do these things, right now, in exactly the same way you did before. But are there ways you can modify a bit and still make them happen? Maybe it’s a video chat with your best friend. Of course that’s not as good as being with them in person — but at least you can see their face and hear their voice. Maybe it’s opening your window and letting in some fresh air — even if you can’t go outside. Maybe it’s practicing yoga in your tiny apartment — not as good as your class at the gym, but better than nothing? Maybe it’s watching a funny movie at home instead of the theater. Maybe it’s getting creative with the limited food staples you have and coming up with a new dish…even if it turns out badly! Maybe it’s grabbing a pencil and sketching what you see from your front porch. Maybe it’s writing encouraging notes to friends to cheer them up. Maybe it’s having family members take turns creating a ‘restaurant night in’ so you feel like you’re still eating out.
 
And maybe it’s learning to find joy in the little things which may have gone unnoticed up until now.
 
The choice is ours
Again, we can choose negativity. We get that choice. But our emotional health is vital during times such as this. So I’d like to encourage you to fight the tendancies toward pessimism. See if you can’t try at least one thing today which will lead to a positive outlook, even if it’s just for a moment. If you can’t muster anything up, simply write down a few things you’re thankful for. Then try it again tomorrow, and maybe extend the time you spend doing it. Each day, increase the number of things you write down, and begin looking in all the nooks and crannies of your life for more. Share these with others so they, too, can benefit from your walk toward improved an improved emotional outlook and possibly be encouraged to do the same.
 Choosing positivity is not being naieve, or silly. Trust me, we still will remain very aware of the trying circumstances which surround us all. Things like this aren’t something we can just block out.  This is tough, maybe one of the toughest things we’ve experienced. But despite what’s going on around us, most of which we have no control over, when we choose to engage in joy-producing activities, we can at least begin to exert energy toward the thing we have control of — our own emotional wellbeing.
We get to choose.

What Services Do Servant Leaders Provide?

Article contributed by guest author Dennis Hooper.

Sometimes leaders ask if I help organizations understand and implement “servant leadership.” Maybe the individual has heard of the concept but can’t imagine how it functions, considering his or her current beliefs about leadership. I love exploring existing perspectives with inquisitive people, helping them see a more effective model and allowing them to adjust their leadership behaviors.

The most common image of leadership involves the traditional pyramidal hierarchy. Developed centuries ago, the corporate organization chart clearly identifies what portion of the empire each leader controls. “These people work for me” is the operative mental outlook. Within this framework, many leaders find it hard to consider “what can I do to serve them?”

So, let’s start thinking about servant leadership by representing the organization through a different model. Imagine how we might use a tree as a more appropriate organizational metaphor.

Visualize that the individuals who do the work on a day-to-day basis are the leaves. They are supported by the branches, which are the organization’s managers and supervisors. Top management is the trunk supporting the branches and leaves and delivering water and nutrients up from the roots.

The trunk and branches provide substantial support for that portion of the organization where the “real work” is accomplished. When the winds of change blow, the trunk and roots provide stability, keeping the tree anchored firmly. The tree’s extensive root system collects revenue from customers, and the trunk delivers the needed capital equipment, raw materials, tools, and supplies to the leaves.

Through this simple paradigm shift, many individuals are immediately able to better understand the concept of servant leadership. The trunk and branches function collaboratively to ensure the health and growth of the twigs and leaves. A tree is a living organism; if any part becomes diseased, the life of the entire tree is in jeopardy.

If the organization remains healthy, the parts that do the “real work” are pushed higher, competing favorably with surrounding trees for sunlight. Growth, through increased production and reliability, is a natural desire among those doing the work. The trunk and branches grow only as much as is required to deliver the resources needed by the growing numbers of leaves.

Pyramids were never intended to grow; they were designed as tombs! Trees, however, are alive and beautiful. With apologies to Joyce Kilmer, “I think that I shall never see a pyramid lovely as a tree.”

Now, let’s consider the real-time services that you provide when you function as a servant leader. Let’s start with you as entrepreneur, gathering resources and sending up the first shoot. Leaves are added as survival seems viable. Growth occurs quickly in those first few years as the tender seedling seeks sunshine and manages to avoid consumption by insects and herbivores.

Once the organization matures, you as leader provide opportunity, resources, a healthy work environment, and clear expectations. Depending on the surroundings, you communicate direction so that everyone is empowered to achieve the inspiring vision of robust growth. When problems arise, you listen and collaborate to eliminate obstructions and obtain needed resources.

You offer coaching, feedback, respect, and expanded responsibilities. You inform everyone of the organization’s results and you invite new ideas. You offer encouragement, hope, balance, and clarity. You tell the truth. You plan so last-minute requests rarely occur. You keep promises that you’ve made. You ask people what they need, and you work to provide it.

Lest we take this model too far, let’s acknowledge that those doing the “real work” are accountable to your authority. However, the leaves rarely need to be reminded why they exist. They realize that their role–processing sunshine, water, and nutrients–is a critical function for the success of “the tree team.”

As a servant leader, you support and empower those who do the “real work” of the organization!

A Spark of Creativity

Article submitted by Amy Sargent.

If you’ve ever watched fireworks, whether as a small child or as an adult, it’s likely you’ve experienced moments of awe at the grandiose pyrotechnics illuminating the night. What’s even more amazing is that all it takes is a relatively small, smoldering stick to spark the explosive array of color, sound and light overhead.

When it comes to creativity, it seems some are able to come up with innovative ideas comparable to a dazzling display, where others of us can’t even seem to get the match to light. And it’s true: some people are more creative than others. However, each of us have the ability to improve our creativity, and all it takes is a small spark to light things up.

“If you want something new, you have to stop doing something old.” –Peter F. Drucker

We often think of creative people as those who can draw, or paint, or pull off an amazing performance on stage. At the office, the creative gene may seem to be limited to those in leadership. Or maybe you see ingenuity as the role of those on the creative team in the marketing department. At home, it may be assumed that it’s your significant other’s role to keep things new and interesting. I like to think that creativity spans a broader demographic, and is a behavior which can be achieved by anyone who puts their mind (and effort!) to it. Consider creativity in a more comprehensive sense. For example, it could be as simple as being open to and actively pursuing novel ideas. It’s being willing to take on new approaches, and seek out fresh ideas from a variety of sources. It’s being able to consider new solutions to old ways of doing things, and being willing to ask questions which generate new ideas–and encouraging others to do the same.

Creativity can be about taking risks to test out a new idea to see if it’s a worthy one. It’s about being curious. People who are creative tend to be flexible and adaptable, and view ‘failure’ as feedback instead of a setback.

“If you have always done it that way, it is probably wrong.” –Charles Kettering

Looking at it in this light, how creative are you? Here are some questions to ask yourself.  If you answer yes to any of the below, your creativity could probably use a spark:

  • Do you worry about impending yet necessary change in your personal or professional life?
  • Do you respond negatively to new situations?
  • Are you one to complain when changes occur?
  • Do you take an inflexible stance when new ideas are introduced?
  • Are you hesitant to take on new challenges?
  • Have you ever said, “That’s not the way we do things”?
  • Do you drag your feet toward change even when you recognize the ‘old ways’ aren’t working anymore?

If you have more yes’s than no’s, there’s no need to write yourself off as hopeless. Creativity and innovation are competencies of emotional intelligence, that ability to be aware of our own emotions and those of others, then manage our behaviors accordingly. And the good news about emotional intelligence is that it can be improved, with some effort.

But first, why develop your creativity? Research shows that increased creativity can:

  • lift us out of ruts
  • sparks new ideas
  • provide fresh perspectives
  • open up better ways of doing things
  • give us a positive outlook
  • connect us with others
  • create a sense of accomplishment

“Imagination is everything. It is the preview of life’s coming attractions.”–Albert Einstein

Most of us who don’t think we’re creative allow ourselves to get stuck behind one or more of the following hurdles. Which one of these is preventing you from sparking something new?

1-Negative self-talk. “I’m just not creative,” you may tell yourself. And based upon what you’re thinking, it may seem as if it’s true. But in all verity, each of us can be creative in some shape or form. In his article, “Challenging Negative Self-Talk”, Ben Martin, Psy.D., suggests we start by testing the accuracy of our negative self-perceptions, by asking one or all of these four questions:

Just because someone has criticized you in the past doesn’t mean you have to wear their stamp of disapproval like a scarlet letter. Allow yourself to see yourself as imaginative despite the negativity of others.

2-I choose distractions. Would you rather mindlessly scroll on your phone or carve out time for innovative thinking? Here’s a quick test:  Yes or no – do you pick up your phone every time you have a free moment? If so, you may be limiting your ability–and time–to think creatively.  In an article entitled, “Why You Should Put Your Phone Down”, author Alexandra Hayes notes that “Allowing your mind to wander is a prerequisite for having a eureka moment, and when your gaze is perpetually glued to your phone, mind-wandering is nearly impossible.” [https://thriveglobal.com/stories/brain-body-benefits-less-screen-time/?]. Next time you pick up your phone, consider setting it back down and allowing your mind a little freedom to wander, and wonder.

3-I’m too busy. When my kids were little, they’d tire of a game or activity and whine, “I’m bored”.  Instead of fixing it for them by providing a new, engaging activity, I’d often respond with, “OK”.  It wasn’t long before they’d find something else to do, on their own. As adults, we tend to stay so busy that we never allow ourselves to feel bored. However, boredom can spark creative ideas. “Bored people feel that their actions are meaningless and so they are motivated to engage in meaningful behaviour,” concludes Wijnand van Tilburg, co-author of the paper, “Bored George Helps Others: A Pragmatic Meaning-Regulation Hypothesis on Boredom and Prosocial Behaviour.” [https://www.theguardian.com/science/2011/may/06/boredom-good-for-you-claims-study].

So consider freeing up your schedule for some ‘nothing time’, allow yourself to feel bored, and see what happens next.

4-Innovative ideas are not safe in this environment. Your surroundings may not feel like a safe place to exercise creativity. You may have a boss who disregarded an idea you had, or a significant other who laughed at your last novel suggestion for a fun, family activity. It makes sense why you may choose to shut down your creativity. In an article entitled, “Why A Culture of Innovation Doesn’t Work When People Are Afraid”, author Pere Rosales points out that when our work environment conditions us to keep quiet and do what we’re told, instead of exercising creativity, employees are concerned more with not coming across ignorant or incompetent. The result? “People keep everything—from big ideas to good questions—inside,” severely limiting new and innovative ideas for growth. [https://inusual.com/en/blog/why-a-culture-of-innovation-doesnt-work-when-people-are-afraid].

If you are in a situation such as this, it may be time to have a conversation with your manager or human resources professional, or, at home, with your significant other about how it is important for you to feel you have a say in helping to create new direction when needed. As well, be sure you are doing your part to create a safe environment for creativity, making sure not to criticize or ridicule new ways of doing things.

5-I don’t know where to start. Sometimes getting started is the biggest hurdle in sparking creativity. In Josh Spector’s article, “How to Start a Creative Project When You Don’t Know Where to Begin”, he speaks of the importance of recognizing there are two aspects to every creative project: ideas and execution. Sometimes we get overwhelmed by the actions we’d need to take that we shut down. Spending time on a simple brainstorming exercise can get the ideas flowing, thus helping us launch.

When you’re ready to ignite your creativity, here are a few prompts to journal about or discuss with a close friend or coach:

  • In which areas of your life are things feeling stale or stagnant? How does it make you feel?
  • What is one shift you foresee needs to be made in your workplace? At home?
    • What is your role in preventing necessary changes at work? At home?
  • If you were to make changes, who else would it involve and how would the changes potentially impact them?
  • What conversations do you need to have and with whom to initiate change?
  • What is one thing you can do today to start in a fresh direction?

Making the smallest of effort towards creativity may be just the spark you need to create your own fireworks display!

“There’s a way to do it better – find it.” –Thomas A. Edison

A Fresh Start

Article contributed by Amy Sargent.

“When the path ignites a soul, there’s no remaining in place. The foot touches ground, but not for long.”

― Hakim Sanai

Have you ever gone for a walk in freshly-fallen snow?

There’s something magical about taking those first steps onto the pristine white canvas of a serene, snow-covered landscape. A few years back, I had a mile walk between the city transit stop and my office, and often, after a snowstorm, I’d be the first to traipse through the deep snow which had accumulated overnight. The soft crunch under my boots blended with the dazzling sunlight dancing on the frozen terrain brought much delight on cold, wintery days. At the end of the day, I’d notice that many other footsteps had joined my own on the new path I’d blazed that morning.

It’s often like that when we decide to venture out in a new direction of life. With each brave stride, our footprints carve a way for us and others to make a shift toward fresh perspectives and experiences.

What better time to do this than at the start of a new year?

When is the last time you ventured down a new path? If you’re like most of us, change can be disconcerting. Many of us settle into our habits and get so comfortable that any disruption to ‘the way things are’ can throw us for a loop. It’s easy to fall into this routine of not only resenting change, but avoiding it at all costs.

But life seems to be chock-full of continual change, and it’s nearly impossible to tread the same path year after year, without incurring negative outcomes. Unforeseen circumstances — and the emotions which accompany them — can hit with the ferocity of a bitter winter storm, and if we’re not ready to plow through it, we can get ‘snowed in’ to old patterns and ways which don’t serve us well.

Part of being open to change is seeking out opportunities to learn new things. Whether you are a coach, an HR professional, a leader, or an individual looking to grow, I’d like to propose Social + Emotional Intelligence Coaching, a unique niche to add to your coaching skill set. Learning to coach others to improve their self-awareness, self-management, other awareness, and relationship management can bring about more life satisfaction to you and those you lead. Taking this new step can help you forge a passage though the ups and downs of life, making the way a little easier to navigate for both you and those who follow.

So bundle up, don your snow boots, and consider exploring the new path of social + emotional intelligence coaching in the new year. We offer online courses each month to certify you as a Social + Emotional Intelligence Coach and equip you to administer the Social + Emotional Intelligence Profile. Not only will you be giving yourself the gift of a fresh start, you’ll be able to turn around and lay the course for those you work with and lead as they attempt to cross their own barren landscapes.

Learn more in our monthly free one-hour webinars. Click here to learn more or register today!

http://www.the-isei.com/certificationcourses.aspx

What Services Do Servant Leaders Provide?

Article contributed by guest author Dennis Hooper.

Sometimes leaders ask if I help organizations understand and implement “servant leadership.” Maybe the individual has heard of the concept but can’t imagine how it functions, considering his or her current beliefs about leadership. I love exploring existing perspectives with inquisitive people, helping them see a more effective model and allowing them to adjust their leadership behaviors.

The most common image of leadership involves the traditional pyramidal hierarchy. Developed centuries ago, the corporate organization chart clearly identifies what portion of the empire each leader controls. “These people work for me” is the operative mental outlook. Within this framework, many leaders find it hard to consider “what can I do to serve them?”

So, let’s start thinking about servant leadership by representing the organization through a different model. Imagine how we might use a tree as a more appropriate organizational metaphor.

Visualize that the individuals who do the work on a day-to-day basis are the leaves. They are supported by the branches, which are the organization’s managers and supervisors. Top management is the trunk supporting the branches and leaves and delivering water and nutrients up from the roots. The trunk and branches provide substantial support for that portion of the organization where the “real work” is accomplished. When the winds of change blow, the trunk and roots provide stability, keeping the tree anchored firmly. The tree’s extensive root system collects revenue from customers, and the trunk delivers the needed capital equipment, raw materials, tools, and supplies to the leaves.

Through this simple paradigm shift, many individuals are immediately able to better understand the concept of servant leadership. The trunk and branches function collaboratively to ensure the health and growth of the twigs and leaves. A tree is a living organism; if any part becomes diseased, the life of the entire tree is in jeopardy.
If the organization remains healthy, the parts that do the “real work” are pushed higher, competing favorably with surrounding trees for sunlight. Growth, through increased production and reliability, is a natural desire among those doing the work. The trunk and branches grow only as much as is required to deliver the resources needed by the growing numbers of leaves.

Pyramids were never intended to grow; they were designed as tombs! Trees, however, are alive and beautiful. With apologies to Joyce Kilmer, “I think that I shall never see a pyramid lovely as a tree.”

Now, let’s consider the real-time services that you provide when you function as a servant leader. Let’s start with you as entrepreneur, gathering resources and sending up the first shoot. Leaves are added as survival seems viable. Growth occurs quickly in those first few years as the tender seedling seeks sunshine and manages to avoid consumption by insects and herbivores.

Once the organization matures, you as leader provide opportunity, resources, a healthy work environment, and clear expectations. Depending on the surroundings, you communicate direction so that everyone is empowered to achieve the inspiring vision of robust growth. When problems arise, you listen and collaborate to eliminate obstructions and obtain needed resources.

You offer coaching, feedback, respect, and expanded responsibilities. You inform everyone of the organization’s results and you invite new ideas. You offer encouragement, hope, balance, and clarity. You tell the truth. You plan so last-minute requests rarely occur. You keep promises that you’ve made. You ask people what they need, and you work to provide it.

Lest we take this model too far, let’s acknowledge that those doing the “real work” are accountable to your authority. However, the leaves rarely need to be reminded why they exist. They realize that their role–processing sunshine, water, and nutrients–is a critical function for the success of “the tree team.”

As a servant leader, you support and empower those who do the “real work” of the organization!

8 Essential Components of Personal Transformation

Article contributed by Brian Baker.

Today we are talking about personal transformation. These 8 strategies can help you become the person you’ve always wanted to be.

1. Identify your core values. You won’t be happy if you create a big change that puts you in conflict with your values. Most people have never really taken the time to identify their values. Take a day to consider the values that are most important to you. Write them down.

2. Create a vision of the future. Think about the end result of the transformation you want to make. What would that look like? What direction would you like your life to take? Is your transformation reasonable for you? For example, you might not be able to make a trillion dollars, but you could still build great wealth.

3. Determine why. Why do you want to make this change? Create a long list of reasons why you want to transform. Get excited and dream big!

4. Identify the qualities and skills you’ll need to develop. If you want to transform your body, you might need to learn more about exercise physiology, nutrition, and develop some discipline. Consider what it will take to accomplish your transformation.

5. Identify the resources you’ll require. Do you need a personal trainer, gym membership, and a blender? Maybe you need money and a life coach for your transformation. Figure out the resources you’ll need.

6. Make a plan. Start at the end and keep working backwards until you reach a step that you can do today. Avoid worrying about every little detail of the future and work in the moment. Don’t get ahead of yourself.

7. Audit your plan. Imagine following your plan and note how you feel at each step. You’re bound to feel some emotional resistance at one or more points. If you didn’t, you would have made the transformation long ago.

a. It’s important to address each of the issues that creates emotional discomfort. You’re likely to quit if you don’t.
b. Either come up with a plan to work around those issues or just relax and let the negative feelings go.
c. You’ll know you’re in a good place when you find yourself chomping at the bit to get started. Procrastination is a sign that something is awry.

8. Don’t quit! This is the most challenging part for most people. You fail if you quit. You can’t fail if you don’t. Keep on going no matter how bleak things seem. You can always do better tomorrow than you did today. A little bit of progress each day or week is all you need.

Start your transformation today. Build a vision and create a plan. Stay the course until you’re satisfied with the changes you’ve made.

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