Archive for the ‘Certification’ Category

On a positive note

Article contributed by Amy Sargent.

Times such as these can feel overwhelming, far too trying and tiresome to attempt to maintain a positive outlook. With ever-changing restrictions, guidelines, and perspectives which continue to constrict their grip on life as we once knew it, many report feeling utterly exhausted. Mix in fear, uncertainty, and grief, and it’s a recipe for negativity. Add in a little financial struggle and a heaping lack of in-real-time social interaction, you may find yourself completely spent at the end of each day. Who can muster up the effort for a positive mindset with all of this going on? Choosing optimism can feel like just one more thing on your to-do list. It’s much easier to allow dejection and depression to curl their dark tendrils around what’s left of the light inside of you and choke out any positivity you have left.

But realistic optimism during tough circumstances is the very salve needed to soothe our wearied souls.

What does it mean to be realistically optimistic? To better understand, let’s take a quick exploration into the field of positive psychology. Jeana Magyar-Moe, Ph.D., defines positive psychology as the scientific study of optimal human functioning. Optimal human functioning. Let those words sink in. Would you describe your life right now as optimal human functioning? Most likely not! Martin Seligman, Ph.D., defines it as the scientific and applied approach to uncovering people’s strengths and promoting their positive functioning. Do you feel your strengths these days are being revealed in a way which promote positive functioning? If you’re anything like me, quarantines and stay-at-home orders have instead revealed how weak my character is when it comes to things like eating well and exercising. Oh, why is that fridge door so easy to open, and why is Netflix is so much easier to choose than a yoga workout? Similarily, Chris Peterson, Ph.D., of the University of Michigan, says positive psychology is the scientific study of what goes right in life, happiness and joy, what makes life worth living, and the good life. Nice. For him. All it takes is one glance on social media to see most everyone around us telling us what is NOT going right in their lives.

I don’t know about you, but I’m not seeing a lot of people who are living out positive psychology these days.

Whichever definition you most connect to, there’s no need to argue which is best. We have plenty of other newsworthy items to argue about. I think we can all agree that an increase of positive emotions is something we all could use more of. But how to find that in a world swarmed with negativity?

Realistic optimism is not about pretending nothing bad is going on. It’s not hiding our heads in the sand, or looking the other way when negative events occur. Life is tough right now, no need to pretend that it’s not. But would you believe that a positive spirit is not so much about what’s going on around us?

Researchers have found that our circumstances only make up 10% of our happiness levels! I find that shocking. What do you mean, my ability to experience positive emotions is not based upon what is or is not happening to me? Oddly, studies show that 85% of the stuff we worry about ends up having a positive or neutral outcome? Think back on the last thing you were really worried about — did it actually come to pass to the degree you expected?

And while 50% of our happiness results from our genetics, the remaining 40% is up to us, through our choices and actions!

You’ve probably heard of emotional intelligence — that ability to perceive the emotions you an others are feeling, in the moment, and manage your behaviors and relationships appropriately. The competencies which make up emotional intelligence are really about behaviors — behaviors based upon the emotions we feel. Two of these competencies, realistic optimism and resilience, are closely connected to positive psychology. Realistic optimism is expecting success instead of failure, seeing opportunities instead of threats, expecting the future will bring positive change. Resilience is perseverance and diligence in the face of setbacks. I sure like the sound of each of those. But easier said than done.

Why have a positive outlook? Through her work around the science of positivity, researcher and author Barbara Fredrickson and her colleagues discovered that positive emotions have superpowers. They can broaden our awareness, attention and cognitive abilities. They can build our creativity and resiliency. They allows us to see a wider range of possibilities, unlike negativity, which tamps down our innovative ideas. Positivity helps us be more socially connected and build stronger relationships, and has actually been proven to undo the psysiological damage that persistent negative emotions can cause. [https://positivepsychology.com/broaden-build-theory/].

And all of that can happen despite the negative circumstances which surround us!

I know, it’s hard. Honestly, I think it’s easier to allow negativity to take rein, allowing our emotions to run amok, without any awareness or management. Think back on a time when someone recently made you very mad. Remember the physical symptoms you felt? Maybe your heart was racing, your mouth became dry, and you felt a sick pit in your stomach. Maybe your face flushed, your jaw clenched, and you found your hands became fists. And the thoughts which result from that hard-hit of negative emotions! It’s probably not a good idea to mention them here.

These emotions which lead to thoughts are what lead to our actions. Actions which, often, later, when we lie down in bed and think back on our day, make us cringe. It’s much easier to let negativity rule than take hold and choose positivity. Consider this, for example. When you read a post on social media that makes your blood boil — which is easier, in the moment: to type something smart aleck or cutting, or to choose to tell them something you appreciate about them?! Negativity is a much easier choice. However, if we continue to let negative emotions take the lead, we’ll quickly and easily end up in Debby Downer’s neighborhood. But who wants to live there?

How do you know if you could grow in realistic optimism? See if any of these ring true for you. People who struggle with an positive outlook tend to see failure as permanent and that difficulties, when they arise, will last a long time. They demonstrate inflexible thinking, and, as a result, can feel powerless and helpless. They expect the worst and often dwell in the past, engaging in negative self-talk. They operate from a fixed mindset and often believe that every misfortune is their own fault and attribute their success to luck rather than their own capabilities. They blame their circumstances for their misfortune and love to tell you about everything that has gone wrong over the days, months, and years. Does this sound like you?

On the other hand, those who possess a positive spirit see unfortunate events as temporary, and use each struggle to develop better coping skills. Their self-talk speaks to them of success because they believe they will succeed. These individuals operate from a growth mindset, believing negative events are temporary and happen to everyone. They are unfazed by defeat and bounce back after disappointments. They’re flexible, adaptable, and look for ways to allow failures to teach them resiliency. Do you know anyone like this?

Carol Dweck speaks of these two mindsets in her book, Mindset (2015). She describes a fixed mindset as one which assumes our character and intelligence are static, and our success is based upon of inherent intelligence, one that’s set at a fixed standard. In other words, there’s no room to improve or grow. Those with this mindset avoid failure at all cost to maintain their sense of worth. In contrast, Dweck notes that a growth mindset “thrives on challenges and sees failure not as evidence of unintelligence, but as a heartening springboard for growth and for stretching our existing abilities.” Do you see the difference?

She also goes on to say, “Out of these two mindsets, which we manifest from a very early age, springs a great deal of our behavior, our relationship with success and failure in both professional and personal contexts, and ultimately our capacity for happiness.” [Mindset, 2015]

In other words, most of the goals we think will make us happy, often don’t. In contrast, it’s our mindset which determines our level of happiness.

The beautiful thing about a positive spirit is that it can be developed, no matter how negative you’re feeling today, and no matter the ugly circumstances swirling around you. A model to follow is PERMA, developed by psychologist, educator, and author Martin Seligman. Each letter of PERMA represents things we need in our lives to experience more positive emotions. Seligman coined the phrase, “Learned Optimism”, because a positive outlook for many of us does not come naturally. We have to choose PERMA, to learn it, and not wait for it to just happen by some act of fate.

Which one of these could you use more of?

Positive Emotion. In order to have a positive outlook, we need to feel positive emotions. Experiencing emotions like joy, hope, contentment, excitement, and giddiness, on a regular basis, can increase our levels of positivity immensely. Take note of the emotions you feel most strongly each day. If the negatives outweigh the positives, take some time to do the things which create positive emotions for you.

Engagement. Do you absorb yourself in your activities fully or are you a multi-tasker? If the latter, your ability to engage may be limited. Research shows that it really is difficult to multi-task — though you may be doing two things at once, one of them is getting more focus and attention which means the other is put on the back burner. Learning to focus on one thing at a time and relish the experience with all of your senses — engaging — is vital to building positivity.

Relationships. Experiencing deep, meaningful relationships, and taking the time to connect with those we care about, is probably the foremost way to build positivity. Make a list of those you love being around, and note why. Figure out ways to reach out and connect with them on a regular basis. Need more friends? Seek out ways to make new connections and build relationships, whether it’s joining a social group or expanding your friendship circles to include new faces.

Meaning. What is your life purpose, and how does that show up in your day-to-day activities? Can you connect that purpose to the work you do? Does it show up in your personal relationships? Knowing why you do the things you do and aligning them with your values can add meaning to everything you do. Try writing down your values, the things which are most important to you, and see what shifts you need to make to better align your life with those values. Seek the help of a coach or counselor if needed.

Accomplishment. If you’re a to do list-maker, you know how good it feels to check off a box when you complete a task. Accomplishments, both great and small, make us feel good. And they increase our motivation to continue to be successful. Looking back on past accomplishments can spur us toward greater goals. Try it. What did you accomplish today? Write them down, and circle the items you are most proud of. Share an accomplishment with a friend. Celebrate your wins. Try this for a week, or a month, and watch your positivity grow.

From a 20,000 feet view, here are a few ways to cultivate PERMA:

Challenge your negative thoughts about past events and why they happened.
-View negative experiences as neither personal nor permanent (“this too shall pass”)
-Consider the worst-case scenario and come up with actionable strategies to avoid it
-Remember bad things happen to everyone (the grass isn’t always greener)

And on a more down-to-earth level, here are some practices to incorporate PERMA into your day, week, month, and year, proven to increase your positive emotions:

Connect with friends/family/new people

Change your setting

Get outside and spend time in nature

–Find something that makes you laugh — and laugh!

Exercise (aerobic and cardio work best)

Do something kind for someone else– giving back, community engagement, volunteering, etc.

Activate your curiosity and learn something new

–Begin a gratitude jar/journal/letter

Reflect on a past achievements and celebrate them

Set a new goal and jot down how you’ll get there

Count your blessings and small kindnesses which happen every day

Savor moments, big and small

–Find flow (get lost doing something you love)

By choosing just one of these to start doing each day, with repeated practice, you will increase your positive emotions. Don’t believe me? Give it a try and find out. It can’t hurt to try. Your weary soul deserves a little positivity. And what an amazing example you could set for others who think they have to sink into the downward spiral of negativity. Who knows, your positive emotions may inspire them to do the same.

You and this world need your positivity.

Leading with a coach approach

“The greatest good you can do another is not just share your riches, but reveal to him his own.” — Benjamin Franklin

Article contributed by Amy Sargent.

Very few situations create more resistance than the tasks we’re forced to do. Maybe it’s tracking expenses, or meeting with someone who makes you uncomfortable, or having to reach a sales quota to keep your job. When we have to do something, we often don’t want to, and find every excuse to avoid it. But when we’re motivated  and inspired to accomplish something, especially by intrinsic motivation (the type which draws from our internal values, resulting in ‘feel good’ rewards), we can hardly wait to get started.

More often than not, inspiration does not happen in isolation. Our motivation usually comes from others, often from someone in a leadership position. Think of the last great thing you accomplished. Did you complete the entire feat alone, or were there others who were part of the process, possibly by your side every step of the way, encouraging, bolstering, and inspiring you to be successful?

Some people seem to be gifted with the ability to see other’s potential and take action to help them be the best they can be.  In reality, the skill set they possess can be learned. These rare specimens show a genuine interest in helping others, and take the time it takes to thoroughly understand others’ hopes and dreams. They are able to help others recognize their strengths and also their areas of growth, understand their personal and professional values, and guide others toward moving past hurdles which may be tripping them up. They are able to give constructive and timely feedback when needed, and truly have a heart for the long-term development of others as they stretch toward excellence.

We call these people coaches, or mentors. And when these qualities show up in a leader, we’re inspired. Jack Welch said this, “Being a leader changes everything. Before you are a leader, success is all about you.  It’s about your performance, your contributions, about getting called upon and having the right answers. When you become a leader, success is all about growing others.  Your success as a leader comes not from what you do but from the reflected glory of the people you lead.”

The old style of leadership where the boss has all the answers can prove to be very demeaning to those who work with him/her.  When teammates don’t feel like they have a voice, or the environment is not a safe place to exercise their voice, they soon will shut down and not speak up.  This quickly makes the idea pool quite shallow. Because innovate employees are often some of the best, they will no longer be interested in working there.

How can you tell if you’re an old-style leader?  If you can say yes to the following, you may want to shift how you manage others:

  • You direct, dictate, and do most of the talking
  • You presume and assume
  • You manages only for results
  • You solve problems in isolation
  • When things go awry, you assign blame

“Sometimes a person just needs a little inspiration or a different thought to get them propelled in the right direction”. — Tondeleya Allen

On the other hand, leading with a coach approach can inspire and empower your best employees. What is a coach approach? Coaching is a developmental process designed to help individuals and teams achieve and sustain top performance in support of the organization’s goals. It’s a venue for promoting discovery, learning, growth and higher levels of performance. It’s a collaborative effort where the coach serves as a strategic thinking partner, and manager and employee think and plan together. Think of it as an ongoing partnership, a sustained alliance.

Those who lead with a coach approach tend to:

  • guide, empower, and listens a lot
  • explore and discover
  • manage the development of employees
  • create partnerships with employees to collaboratively solve problems
  •  take responsibility when things go awry.

Learning to lead with a coach approach is about understanding the needs of those who work with you.  Here are a few things that people are looking for in someone who is managing them. They want to:

  • Know what is expected of them
  • Have the opportunity to do their best every day
  • Make a contribution
  • Be recognized for their work
  • Have someone at work care enough to encourage their development
  • Have their opinions count and be heard
  • Have the opportunity to learn and grow
  • Be respected

There are many benefits of being a leader who inspires others to be their best. First of all, it makes the manager’s job easier and reduces turnover and associated cost. It increases productivity, improves work quality, and promotes innovation (because the environment is a safe place to take risks). It provides clarification of the manager’s expectations, and “stretches” people to reach for bigger goals, to name a few.

In other words, people who are led with a coach approach become satisfied, engaged employees. Research shows that organizations with above-average employee satisfaction scores also had:

  • 38 percent higher customer satisfaction scores
  • 22 percent higher productivity
  • 27 percent higher profits

Learning to incorporate a coach approach to leadership can help you go from being a good leader to a great leader.  And along the way, you’ll be able to bring others along with you toward that greatness.

“Great leaders can inspire their people to unprecedented feats, convey grand visions of the bright future that beckons, rally the people to heroic efforts in defense of their country or their beliefs.” — Will Peters

2 for 1 Coach Certification

Special Pricing for April only:  Two for the price of one!

Don’t miss this chance to receive our 12-hour online social + emotional intelligence coach training for you and one of your colleagues — two for the price of one! In April, 2019, we are offering this special opportunity to you and a colleague within your company to get certified together for the cost of one certification. It’s a $1799 savings!

Learn more at:  https://isei.worldsecuresystems.com/BookingRetrieve.aspx?ID=82864&_ga=2.158748474.1242401232.1552312628-1321862846.1533053345

Want to measure your emotional intelligence?

It’s been said that “Learning is like the fuel that moves the machinery of your body towards its destination of success.”

What new thing have you learned this month to fuel your success?

Registering today for our free webinar on social + emotional intelligence is a great way to increase your learning this month!

Whether you’re learning about social + emotional intelligence for the first time, or this is a refresher for you, the information and insights you glean will prove valuable to your relationships, both with yourself and with others.

Date: Friday, March 1, 2019

Time: 11 am – 12 pm Eastern Time (USA)

Link to save a seat: CLICK HERE

The first 20 registrants will receive a free Social + Emotional Intelligence Profile, one of the most statistically-reliable and scientifically-validated S+EI assessments on the market today.

If you can’t make this session, register anyway and we’ll send you the link to the recording.

Receive a free resource guide for behavioral change

Are you a coach searching for tools to help clients make behavioral shifts?

Are you an HR professional looking for practical ways to help staff members grow in areas like self-awareness, communication, leadership, collaboration, and innovation?

Are you a leader wanting resources to help guide and lead your teams toward success?

If you answered yes to any of the above, consider enrolling in our online Coach Certification Course! You’ll become a certified Social + Emotional Intelligence Coach and will receive a 200-page toolkit full of exercises and activities to use with your clients, staff, and teams to help them move past hurdles that may be tripping them up in 26 difference competencies of social + emotional intelligence. This unique niche will set you apart from others who are only focusing on personality, gifting, or skill sets and open the doors for you to incorporate social + emotional intelligence into every interaction you have with others.

Our course participants also earn 12 recertification credits from the ICF, HRCI, or SHRM.

“The toolkit is very expansive and will be a great help as our team continues their great work in the coaching field!” — David W. Tripp, CEO, Workplace Performance Inc.

Click here to learn more:

Institute for Social + Emotional Intelligence |www.the-isei.com| info@isei.com

 

Receive a free 200+ page coaching toolkit!

“The course facilitator’s knowledge of the subject matter was excellent. She not only taught from a place of expertise and experience but also welcomed the insight of others.” — Ted Riter, Empowered Leadership, S+EI Certified Coach

If you’re looking for invaluable emotional intelligence coaching resources to use with clients, consider becoming a Certified S+EI Coach!

Online class dates: November 5 – November 16, 2018*

Online class time: 12-2 pm Eastern Time (USA)

Our online Coach Certification Course will certify you to coach social + emotional intelligence and administer the Social + Emotional Intelligence Profile. It’s one of the most comprehensive, statistically-reliable and scientifically-validated S+EI instruments on the market today. The self-assessment is available in three versions: Workplace, Adult, and Youth. We also offer a 360 assessment which provides your clients with an accurate representation of what their supervisor, peers, direct reports, customers (internal and external) and others think about their performance in the 26 distinct social and emotional intelligence competencies.

As well, as part of your registration, you’ll receive 10 free self-assessments to use with clients (a $750 value) AND a 200+ page coaching toolkit, full of exercises and activities you can use to help clients, teams, and individuals increase specific competencies of S+EI.

This highly-acclaimed course can help you grow your coaching business, increase your leadership skill set, and/or enhance your offerings as a human resource professional. We have leaders, individuals, coaches, and HR reps from all around the world learn and grow from our course!

“The recommended processes for administering SEIP’s and for follow up coaching was great! The toolkit is very expansive and will be a great help as our team continues their great work in the coaching field!” — David W. Tripp, CEO, Workplace Performance Inc, S+EI Certified Coach

Our November course is a special, 2-week condensed course, to allow you to complete your certification before the busy holiday season begins. Click here for more information or to reserve a seat today:

* If these dates don’t work for you, consider our self-study course! CLICK HERE for more information.

Institute for Social + Emotional Intelligence | www.the-isei.com | 303-325-5176 | info@isei.com

Online Certification in Emotional Intelligence starts September 13th!

Our next online certification in EQ coaching starts September 13th, 2018!

This highly acclaimed course will equip you to administer the Social + Emotional Intelligence Profile, one of the most statistically-reliable social + emotional intelligence assessments on the market today. You’ll learn how to help others increase their social and emotional intelligence and push through the hurdles that may be slowing them down. And you’ll earn 12 recertification credits from the ICF, HRCI, or SHRM upon completion!

Learn more or register at: https://isei.worldsecuresystems.com/BookingRetrieve.aspx?ID=76153&_ga=2.10682612.1369961066.1535381297-1321862846.1533053345

#EQ #emotionalintelligence #socialintelligence #coachcertification

Learn to coach emotional intelligence!

DATE: Thursdays, September 13 – November 1, 2018

TIME: 3-4:30 PM (ET)

LOCATION: Online

Event Details

Learn to coach social and emotional intelligence and become certified to administer the Social + Emotional Intelligence Profile (SEIP)®.

By completing the Coach Certification Course, you will earn 12 recertification credits from the ICF, HRCI, or SHRM. This course is conveniently delivered online by webinar, so there’s no need for expensive travel or time out of the office. Classes meet once a week for eight weeks. Each class is an action-packed 90 minutes, highly interactive, with a variety of case studies discussed. Class participants report they learn a great deal from their colleagues in the classes, as well as from their expert instructor.

Our full 8 week class is priced at $1,799 and includes:

  • Our course workbook (”toolkit”) with 200+ pages of worksheets, exercises and other tools you can use to bring social and emotional intelligence training and coaching into your practice
  • Customizable PowerPoint presentation
  • Certification to administer both the self and 360-versions of The Social + Emotional Intelligence Profile-Self (SEIP)®, the most comprehensive, statistically-reliable, scientifically-validated instrument on the market today. This includes the Work, Adult and Youth Editions.
  • 12 recertification credits (ICF, HRCI, or SHRM)
  • 10 free Self-SEIP® credits

Classes are kept small and availability is limited, so register today!

Attendees are expected to attend all 8 sessions, but we record the sessions in case you need to miss a class or two.

 

#emotionalintelligence #socialintelligence #EQ #coachcertification

Free webinar: How to coach emotional intelligence

Free Webinar Thursday, September 6
Time: 4-5 pm Mountain Time (USA), 6-7 pm Eastern time (USA)
CLICK HERE TO REGISTER
This FREE online class (delivered via webinar) is designed to give you an overview of social and emotional intelligence, its history, and its impact on individual lives, relationships, and employee engagement. We’ll show you how coaches are expanding their practice and helping their clients build stronger companies with social and emotional intelligence and how HR reps are bringing social and emotional intelligence into the workplace. It’s a preview look at what you will learn in our online Coach Certification Courses.

The first 20 people who register and attend this online class will receive a FREE Social + Emotional Intelligence Profile®, to begin your own journey down the path of social and emotional intelligence.

– Grow your business; attract more clients
– Stake out a new niche
– Expand your coaching expertise skills and knowledge

“Leaders with higher social & emotional intelligence produce more powerful business results and greater profitability.” –Steven Stein in Emotional Intelligence of Leaders: A Profile of Top Executives, Leadership & Organization Development Journal, 2009

As a coach, leader, or HR rep, you can positively change a person or an organization’s culture by improving their social and emotional intelligence. And the beautiful thing is that social and emotional intelligence can be learned! Through the Institute for Social + Emotional Intelligence (ISEI)®, you will learn how to use and effectively administer the Social + Emotional Intelligence Profile (SEIP)® to help clients:

– Become more aware of their impact on the people around them
– Learn to manage their emotions — anger and frustration — more productively
– Manage conflict more effectively
– Develop people skills (including communication and interpersonal skills)
– Learn techniques to build trust in the organization and its leadership

Free 1-hour webinar on emotional intelligence

Date: Monday, July 9, 2018

Time: 5-6 pm Eastern time, USA

This FREE, interactive online webinar will give you an overview of social and emotional intelligence and its impact on individual lives, relationships, and employee engagement.

The first 20 people who register and attend this online class will receive a FREE Social + Emotional Intelligence Profile (SEIP)®, one of the most statistically-reliable and scientifically-validated S+EI instruments on the market today, to begin your own journey down the path of social and emotional intelligence.

Even if you can’t attend, go ahead and register and we’ll send you a recording of the webinar that you can listen to on your own time.

“Leaders with higher social & emotional intelligence produce more powerful business results and greater profitability.” –Steven Stein

Upcoming Classes