Brian Baker

Brian Baker, Public Speaker| Emotional Intelligence Sales Trainer | Soft Skills Coach | Positivity Advocate | TED x Presenter, is a seasoned professional with over 20 years of B2B sales, leadership, and customer advocacy management experience with two Fortune 100 companies, he trains sales, customer service and operations teams in the art of relationship management. His specialty is social & emotional intelligence development in the workplace and soft skills development coaching.

Brian says, “The problem today is many employees lack the necessary tools such as self-awareness, situational awareness, empathy, and listening to effectively manage both internal and external customer relationships. Recent studies have shown that our success in life and at work can be influenced far more by our social and emotional intelligence (SEQ) than by our cognitive intelligence (IQ). In addition, some academic institutions and many corporations have acknowledged that recent college graduates are void of the soft skills required to be successful in the workplace (collaboration/interpersonal effectiveness).”

To contact Brian, call 916-834-0292 or visit his website at