Managing Your Emotional Intelligence — Amygdala Hijack

Article contributed by guest author Awaz Ahmed

Different parts of the brain perform different functions. However, to take control of your emotions, it’s important to understand the amygdala’s function. To put it simple, the amygdala is the emotional part of the brain. The amygdala plays an important role in emotions and behaviors.

The amygdala is best known for the fight or flight response — the heart rate is increased and prepares for action. Oftentimes, it’s an automatic response, and individuals react quickly without any thought. So, when you feel threatened, the amygdala automatically activates the fight or flight response. This is triggered by emotions such as fear, anger, stress, and anxiety.

So what’s an amygdala hijack? Well, the prefrontal cortex receives input from different parts of the brain and helps process the information to adapt accordingly.

The way I like to describe the prefrontal cortex is “the CEO” of the brain. Amygdala hijack occurs when the amygdala is disabled from the prefrontal cortex. Without the prefrontal cortex, you’re unable to think clearly, make rational decisions and take control of your responses. Amygdala hijack triggers a much significant emotional threat with symptoms like crying, stomach ties, sweaty palms, and heart race. Managing your emotional intelligence helps you recognize, understand, and manage your emotions.

Tips On Preventing An Amygdala Hijack

  1. Engage your prefrontal cortex. You want to disengage the amygdala (the emotional part of your brain). This area is deep within the brain that sets off the fight or flight response.
  2. Count backward from 10 to take control before the amygdala takes control.
  3. Count to 10 and then respond.
  4. Try to pause and breathe to refocus yourself.
  5. Change scenery.
  6. Do any exercise for a rapid heart rate.
  7. Go for a walk.

Catalyzing Change and the Brain

Article contributed by guest author Sandra Marin

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Since the beginning of time, people have liked routine. We like the known. It makes us feel in control. Safe and comfortable. Boy does this ever resonant now during these Covid times. So, it is no surprise that many of us resist change. Even if we are not 100% satisfied with status quo, we will hold onto it. Better the devil we know than the devil we don’t. But maybe not….

Our resistance to change is not because we are stubborn or want to be difficult (at least not you or me). It is a reflection of our brains. The brain loves to make sense of the world and helps us control our lives. This is an excellent thing. It keeps us safe.  And, like so many things, if overdone, can be harmful. The inability to change or grow can result in stagnation. No progress. Not good for an individual, a society or a country. 

February’s “coffee chat” topic, hosted by The Institute for Social and Emotional Intelligence was Catalyzing Change. This is one of the 26 competencies that make up their social and emotional intelligence model. 

During our chat we talked about many things and what I want to focus on today is the benefit of becoming more of a change catalyzer and less of a change resistor. In particular focusing on one critical benefit that may not be the first one that comes to mind: the positive impact of change on brain health. Yup, change can help our brains remain agile throughout our lives. 

Neuroscience: 1 second intro

Our brains grow and change naturally. Often quite dramatically until around our mid to late 20’s. Historical thinking about the brain was that once we became adults our brains were “hard -wired” and stopped changing. The die was cast. Or so we thought. Recent neuroscience research shows that our brains are much more flexible than we first thought, hence the term neuroplasticity.

Neuroplasticity is the term that describes the brain’s ability to create new neural pathways and ignore or lose those that are no longer used. We can change our habits, biases and behaviours. Not easy, but possible.

The main benefit of becoming a change catalyzer is that change can help keep our brains agile throughout our life. We can lead richer, happier and healthier lives. In fact, according to neuroscientist and author David Eagleman the single most important thing we can do for our brains is to cognitively challenge them. And that means embracing change. 

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Embracing Change: So what can you do to become more of a change catalyzer and improve the health of your brain? Start small to build your comfort level with change.

For example:

  • Take different routes to and from frequent destinations.
  • Try new restaurants and new types of cuisine.
  • Switch hands for common tasks such as brushing your teeth.
  • Expand your horizons in general. This can be listening to music, reading books, watching movies from styles and genres that you normally wouldn’t.

Of course the small things are not enough. Move on to more challenging activities and behaviours. Such as:

  •  Learn a new language or instrument. 
  • Embrace mistakes. We learn through trial and error. Think less about failing and more about exposing yourself to new activities and experiences. 
  • Practice, and more practice. Simply doing something once is not enough to create a new pathway in the brain. Try, try, and try again. If not perfect, practice does make better. 
  • Be open to new ideas and practices.  Maybe you have heard someone (not you of course) say “ if it ain’t broke, don’t fix it” or “ we’ve always done it this way.” Resist the urge to stop there.  Go further and ask “ so what if it did change?What then?” 
  • Focus. Be present. Breathe. Deeply. Forget multi-tasking. Our brains are not wired for that. In fact the more we take on, the more our bodies are flooded with the stress hormone cortisol. Take up yoga, meditation or simply go for a walk in nature. 
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“All change is hard at first, messy in the middle, and gorgeous at the end.” Robin Sharma

I hope I have whetted your appetite for more on neuroscience, change and emotional intelligence. Please feel free to share your comments, questions, tips.

Resources 

There are many excellent resources on neuroscience. Here are three that relate to this article. 

 “The Nun Study”. This study showed that multilingualism and linguistic ability may reduce the risk of developing dementia. Science Daily September 12, 2019 University of Waterloo.

 “The Four Underling Principles of Changing your Brain “Tara Swart, neuroscientist and author, Forbes March 27, 2018.

 “Livewired” by David Eagleman 2020

The Power of Good Intentions

Article contributed by Amy Sargent.

Good intentions often get a bad rap. As T.S. Elliot once said, “Most of the evil in this world is done by people with good intentions.” Angela Blount, in her book, Once Upon a Road Trip, observed, “Well-meaning people are sometimes the most dangerous.” And how many times have you had good intentions, only to watch those plans fall by the wayside when the first obstacle arose?

And then there’s this one: “The road to [h-e-double-hockey sticks] is paved with good intentions.”

Linking evil, danger, failure, and eternal suffering to good intentions doesn’t necessarily make intentionality sound like a trait worth pursuing.

But being intentional is a competency of emotional intelligence, and, despite what you may have been told, a good intention is the fuel which powers a goal. Neal Shusterman, an American best-selling author, puts it this way: “But remember that good intentions pave many roads. Not all of them lead to hell.”

Intentionality can be defined as thinking and acting deliberately, choosing a path flocked with purpose. Those who are intentional know what it takes to determine outcomes, and feel they have some control over their path and future.

You may know people like this. They are good at making decisions, decisions which actually lead them toward their goals and objectives. Their actions are consistent and they are able to stay focused on their intentions and manage distractions well. They are clear about what they want in life and make concerted effort to bring it to fruition. Their day-to-day choices are aligned with their values and guide them to reach both short and long-term goals.

These kind of people set intentions, good intentions, and carve out a lifestyle which leads them there.

Those who are not intentional — guess what? — do not lay out intentions. They tend to shy away from setting goals and allow themselves to be “tossed by the prevailing winds of life”. They are easily distracted from their ideals, whether it be personally or professionally, and seem to head down paths which lead nowhere. If asked, they struggle to define their values, are unclear about the outcomes they seek, and don’t seem to have a plan as to how to get where they want to go.

“Destiny is not a matter of chance, it is a matter of choice.”

–William Jennings Bryan

If this describes you, take heart! Emotional intelligence is something which can be developed. With some concerted effort, you can begin to shift toward being more intentional. You may be tempted to wait to start when the timing is better, or when your tough circumstances change. However, today is a great day to start.

“It is always your next move.”

–Napolean Hill

Here are a few ways you can work toward becoming more intentional:

  • Recognize that today is a new day. If you haven’t been especially intentional until now, it’s time to lay that behavior aside and make a fresh start. Instead of holding yourself to an already-established identity (“I’m just not a goal-setter”), give yourself permission to become more intentional. Start with a simple statement and say it out loud: “I can and will become more intentional.”
  • Identify a few areas of your life in which you’d like to improve. Write them down. Then, step back and ask yourself, for each, “In an ideal world, what would I want to see happen here?” These are your good intentions. This is a brainstorming session, so try to suspend judgement and let the ideas flow. Write down anything that comes to mind. If you get stuck, start with long-term goals (10+ years down the road) and then scale back to shorter-term goals.
  • Align your values. In order for intentions to be good intentions, they need to align with your values. What is most important to you? What qualities do you respect most in others? What do you value most in yourself? What things would you sacrifice all to preserve? List out your top ten values and be specific. Take a moment to note why each value is a priority to you. Then look back at your intentions and make sure they allow you to live out these values.
  • Take note of your typical distractions. What are the things that have caused you to veer from your goals in the past? What hurdles do you often trip over? Is it fear? Is it a lack of resources? Do you get bored easily? Jot these down and familiarize yourself with them, so you can recognize them when they decide to show up. In addition, what obstacles do you foresee coming up which may slow you down or keep you from reaching your goals? Take note of these as well.
  • Turn each intention into a goal statement. Use phrases like “I will…” and “I plan to…” . For example, if you set an intention to become a better public speaker, you could say, “I will improve my public speaking skills.” Speak them aloud and write them down.
  • Decide what steps you need to take to accomplish each intention. Be specific. Don’t worry about the order of operations yet — just write down all of the steps you can think of which would be needed to reach that goal, no matter how fantastic or untouchable they may seem. For example, you may need to take a class, read a book, or save some money.
  • Create a plan. Which of the above steps would be the easiest to do first? Which one makes the most sense to start with? Which one will give you an instant sense of accomplishment? This can be tough to determine on your own, so don’t be afraid to ask a colleague or close friend, or enlist a coach to help.
  • Adopt the belief that you are in control of your destiny. As American business executive and writer Jack Welch once said, “Control your destiny, or someone else will.” No one but you is responsible for your success. Owning the process allows you to recognize your ability to choose the direction(s) you’ll take.
  • Take that first step. Often, the hardest part of a plan is taking that first step in a new direction. Break larger tasks into bite-sized chunks and do one thing, today, to get started. Once you get moving toward change, the momentum will power you along down the path of intentionality.
  • Celebrate wins along the way. Don’t be afraid to celebrate small successes as you work toward your larger goals! This can provide a boost of positive emotions and feeling of success which can keep you going forward.
  • Keep walking. At the start of each day, determine the one step you’ll take before the sun sets. Then take that step. Imagine, after one month, you’ll have taken 30 steps toward your goal!

Living the life you want starts with setting good intentions.

Why not lay out some good intentions today?

“Be proud of yourself. Be proud that your heart and intentions are good. Be proud of the fact that you are trying.”

–Richelle E. Goodrich

                                                                                        

Leadership in the Time of a Pandemic

Article submitted by guest author Kay P. Whitmore

Supporting your employees in a time when we are significantly impacted by the COVID-19 outbreak requires different leadership skills.  As a leader, you are in unique position to provide support and offer resources to help manage stress and foster resilience.  You have an important role in providing guidance and direction to support team members and positive outcomes. As our national and organizational response unfolds, your own sense of calm, focus, and self-assurance will play a significant role in easing the stress of your team members.  Your role in helping employees to address their questions and needs and support them in understanding new policies and protocols cannot be underestimated.  In many ways, our managers are a critically important point of contact in these difficult times.  At the same time, it is especially important for managers to take care of themselves and seek support when needed so they are available to their teams and others. 

The workplace is often a place where people turn to others for help when they are dealing with problems. Unfortunately, our current circumstances have impacted so much of what we value at work.  Below are some of the many work-related factors that can add to stress during a pandemic, including:

  • Concern about the risk of being exposed to the virus at work
  • Taking care of personal and family needs while working
  • Managing a different workload
  • Lack of access to the tools and equipment needed to perform one’s job
  • Feeling guilty about not contributing enough to work or not being on the frontline
  • Uncertainty about the future of the workplace and/or employment
  • Learning new communication tools
  • Dealing with technical difficulties
  • Adapting to a different workspace and/or work schedule

Knowing so many factors may impact an employee’s ability to cope with their circumstances, it is important that you recognize what stress looks like.  Some of the signs may include the following, but know that anything that seems out of the ordinary be a sign your employee is experiencing difficulty. 

  • Irritation or anger
  • Feeling uncertain, nervous, or anxious
  • Lacking motivation
  • Feeling tired, overwhelmed, or burned out
  • Feeling sad or depressed
  • Having trouble sleeping
  • Having trouble concentrating
  • Change in appearance
  • Missing work, meetings

Stress reactions can fluctuate quite significantly.  An employee may have good days and days that are more difficult.  It’s helpful for you to share that these reactions are to be expected and that you can work together to move forward.

Experiencing an extended health crisis like the COVID-19 pandemic can have positive as well as negative effects. For instance, it can lead to deeper connections with others. It can inspire greater authenticity, a shift in values, the realizations that one is stronger by enduring through complex, threatening circumstances. You can support employees through this process by demonstrating your interest in what they might be discovering about their changes in life and work.

As a manager in these and other challenging times there are many ways you can support your employees, build resilience and manage job stress.

  • Communicate with your coworkers, supervisors, and employees about job stress
  • Identify things that cause stress and work together to identify solutions
  • Encourage time off including breaks and vacation days
  • Encourage use of an Employee Assistance Program (EAP) if your company has one, and/or other mental health resources
  • Help employees to identify things they do not have control over and ways to manage the circumstances they are in with available resources.  Help employees to avoid spending too much time trying to predict the future and worry about what might happen
  • Promote consistent daily routines when possible — ideally one that is similar to their schedule before the pandemic
  • Keep a regular sleep schedule
  • Take breaks from work to stretch, exercise, or check in with colleagues, coworkers, family, and friends
  • Spend time outdoors, either being physically active or relaxing
  • Set a regular time to end your work for the day, if possible
  • Practice mindfulness.  Use or enroll in Headspace, Calm or other mindfulness programs. 
  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting and mentally exhausting
  • Find ways to connect your people to others on your team and in the organization to talk with people they trust about their concerns
  • Encourage volunteering and acts of service.  Helping others improves one’s sense of control, belonging, and self-esteem
  • Remind employees that there are no set rules for working through something like this. Promote patience and an openness to exploring new ways to work and manage daily life.
  • Check in regularly. Increase positive encouragement, reinforcement, and gratitude for employees’ contributions.

Becoming a Change Agent

Article contributed by Amy Sargent

“If you do not create change, change will create you.” — Unknown

A change agent is a person who initiates, promotes, and supports a new way of doing something, whether it’s the use of a new process, the adoption of a new structure or bringing about the transformation of an old way to a new one. In business, some are given this title to bring about the necessary change within an organization, whether it be in management processes or structure or a shift in the business model. But whether or not it’s in your job title, in some form or another, we all are called to be agents of change.

If you are change resistant, it may surprise you to learn that change happens whether you like it or not. Take aging, for instance, that process which happens to us all which is associated with biological, behavioral, physiological, and social processing changes. In her article entitled, The Science of How Your Body Ages, Nicole Saporita explains how change is continually shaping our bodies. Her words? “Aging is happening on a cellular level at every moment”. [https://www.goodhousekeeping.com/health/wellness/a27630177/aging-process-signs/].

And as your body reshapes itself, day by day, so does your brain. Dr. David Eagleman, neuroscientist, believes that our brains arrive in the world unfinished, and it takes a lifetime of experiences to further wire it. In his words, our brains are “rewriting themselves all the time.” You can read more about this at https://www.gettingsmart.com/2015/09/we-are-wired-to-learn-change-and-engage-the-brain-with-dr-david-eagleman/.

And I don’t think there is anyone who can disagree that the world around us is changing at rapid, if not alarming, speeds.

Being able to catalyze change when needed is a competency of emotional intelligence. People who have this ability demonstrate the mental agility needed to consider new ways of doing things. They recognize the need for change, picking up on early signals and signs which communicate a shift is needed. They are willing to take ownership of change initiatives, and when barriers arise, are quick to figure out ways to move them out of the way. They are open to challenging the status quo and aren’t afraid of resistance or opposition. Not only do these change agents champion change, they are able to inspire others to join in its pursuit.

“When you’re finished changing, you’re finished.”Benjamin Franklin

Don’t feel bad if you’re not strong in this area — many are not. How can you tell? You most likely are happy with the status quo and find yourself saying often, “But this is the way we’ve always done it!” or, “Things used to be better in the old days…”. You may have a bit of a closed mind when it comes to innovative ideas and those new employees with all the fresh ideas? They may really get on your nerves. While it’s normal to resist change, this fixed mindset can result in a failure to be adequately prepared for the future and keep up with changing times.

How do you know when it’s time to make a change? One of the primary signals of a necessary transition is the feeling of being stuck. Often in life, we hit places where we feel like we aren’t making a difference, or can’t, or feel as if life is just a series of dull routines which have no significant outcomes. You may feel bored. Frustrated. Disheartened. When you are experiencing that ho-hum feeling, it can be an indication that change may be just what the doctor ordered. And though there are some things in life you just can’t change, as we mentioned above, there are many choices we do have to bring about change.

“Resistance to change should be a thing of the past if we could develop growth mindsets and create organizations with growth cultures.” ― Paul Gibbons

Consider these simple changes which may create some movement for you in a new direction:

1-Change your scenery — It’s time to take a break from looking at your phone and computer. Most of us can agree we spend way too much time looking at screens. Get up, take a break, and get a fresh perspective. Work from a different room in your house, set up an outside desk if possible, or simply face a new wall in your home office. Take a walk down a path you’ve never explored. Drive along a different route than usual. Try a new restaurant. Read a new book. Take a weekend trip to somewhere new. Altering your surroundings can be an easy first step toward embracing change.

2-Change your media intake. Do you have the news on 24/7? Or always listen to the same podcaster with the same opinions? Try a new source of news, or listen to a podcast with a unique perspective. Even bolder, try turning off media for a while, or make a decision to stop scrolling on social media for a period of time. Listen to an audio book instead, chat with a colleague, or crazier yet — try enjoying some silence. Sometimes our best insights come when we create space to really hear.

3-Change your social interactions. Making new friends may be tough right now, but new connections can boost your spirits and spur a growth mindset from the sharing of ideas. Join a local social group, or a special interest group (kayaking, birding, book club, social justice, etc.) and join their next virtual meeting. Get to know a colleague better who shares a similar vision. Make a point to deepen a connection with a family member or neighbor, or simply ‘show yourself friendly’ with the next human you come into contact with.

4-Change your order of operations. We tend to develop routines and stick to them, and this can be a great asset toward accomplishment of goals. But don’t be afraid to mix things up once in a while, to stay open to new perspectives. For example, instead of always sitting at your office desk for work, try working from a coffeeshop or a shady spot in a nearby park. Instead of always eating at 5 pm, try a late-night dinner. If you always go on a run for exercise, consider trying a new sport or activity. Changing up the routines can fire new neurons in your brain which can boost creativity and innovation.

Learning to embrace change (and even initiate it) can add value to your life, bringing about advantages such as personal growth, flexibility, strength, and resilience…all qualities which help us get to the other side of tough times.

“So I beg you to think of change more positively. When we say “This is a game changer,” that connotes something good and positive.” — Allen Karl

In his article, 20 Reasons Change Is Good For You, Allen Karl outlines a number of benefits of change. Here are a few of my favorites:

  • Change helps avoid stagnation
  • Change forces us out of comfort zones
  • Change introduces adventure
  • Change conserves energy (it takes more energy to fight change than to embrace it)
  • Change brings about learning
  • Change enables you to see possibilities
  • Change provides fresh opportunities
  • Change forces you to move in a new direction
  • Change can help you overcome fears
  • Change is a harbinger of possibilities

[https://www.allankarl.com/everything-must-change%E2%80%A620-reasons-why-change-is-good/?]

If becoming change agent is a competency you’d like to develop, you may find John Kotter’s book, Leading Change (Harvard Business School Press, 1996) , a good place to start. Kotter came up with eight steps to bring about successful change. You may want to start with number one and work your way up, or, notice which step you’re stuck on and brainstorm ways to gain traction in just that area.

  1. Create a sense of urgency
  2. Collaborate with others and build teams
  3. Establish the vision
  4. Communicate clearly to win your team’s buy in
  5. Empower team members to take action
  6. Figure out ways to celebrate short-term wins
  7. Build upon gains to push forward
  8. Anchor the change so it sticks

What is one area of your life which needs a change? As you ponder each step above, jot down a few notes around how each could move you closer toward your goal. As with most things in life, change can only happen when you begin. So start small, with one, forward-moving step.

What will you do today to initiate forward movement in an area of your life?

“Only in growth, reform, and change, paradoxically enough, is true security to be found.”Ann Morrow Lindbergh

3 Innovative Ways to Set New Year Goals

Article contributed by guest author Diana Lowe

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Every year we all follow the same pattern with new hope in the air and the feeling of a fresh new start to all the possibilities that lie ahead. It is only natural that we want to set new goals for the new year.

Sadly, as we also know that that fresh recommitment to having a different type of year only lasts for a few weeks into the new year. In fact, “Research shows that as many as 50 percent of adults in the United States make New Year’s resolutions, but fewer than 10 percent actually keep them for more than a few months.”

According to an article on FSU News “On average, 80% of New Year’s resolutions fail by the second week of February. Research shows that on average, it takes approximately 66 days for a habit to become automatic.” Clearly, that 6 weeks in period is not enough time to change behavior.

The truth is that COVID-19 shook us up and we are still dealing with this “new normal”. Well I think nothing is normal these days at all if you ask me. But we are more like in an experimental laboratory trying to figure out what works for us and others.

Because of this uncertainty, I came up with 3 innovative ways you can still make goals regardless of your external circumstances and what may happen this year. After all, we can’t change our external environment unless we change our internal environment.

Think about it, goals are always about what I want to attain, acquire, or achieve from the outside, financial goals, team growth, etc. Instead, I invite you to try something different. Focus on goals from within. Challenge your weaknesses, confront your fears, and raise your skill level.

The first innovative way to “Set New Year Goals” is to make a “feeling” your goal. This is no easy feat, but with conscious effort, positive reinforcement, and accountability you would be changing your environment around you.

Let’s say for example you have the feeling that the world is against you. That means that every challenging event that you encounter would essentially be against you, either holding you back or keeping you down. If you changed your “goal” to focus on the feeling of being courageous in the face of challenges, you will encounter the challenge in a very different way, and take different actions. The key is to become more self-aware of your natural tendencies and what you’re thinking, your behaviors, and overall your habits.

The second innovative way is closely aligned with the first way. It is to become more acutely aware of your physical actions, thoughts, feelings, and behaviors. Anyone who has practiced mindfulness can attest to the powerful transformation it can bring to one’s life and state of being. There are numerous studies on the benefits of mindfulness, and because it is a practice. It is something that we attempt every day.

As I write this I am practicing being present feeling my feet on the floor, my back against the seat, and the satisfying feeling of my fingers dancing on the keys. Mindfulness doesn’t have to be sitting still it can be just putting our attention to something right in front of us, or around us. Focusing on self awareness, mindfulness, and even awareness around other peoples feelings can and will change our outlook on a situation. It’s the act of being present, which is a gift.

And the third way is focusing on de-triggering yourself. What does that mean? A trigger is a “cause (an event or situation) to happen or exist.” So by a ‘trigger’, I mean an event or situation that can cause us to have an undesired negative reaction or response emotionally (it could even be physically).

We all have ‘triggers’ and the reaction can appear in many different ways and sometimes can be released at the most inopportune moments.

My clients tell me at work ‘triggers’ might be an off handed comment about their work, the feeling that they are talking and no one is acknowledging or listening to them, an email response that doesn’t come back in a timely manner, or even a facial expression by a coworker.

I notice, personally, I am triggered when I feel emotionally drained and then my little one does something that just is the straw that breaks the camel’s back, like refusing to eat what I have cooked! So it takes extra emotional energy to have that compassion. So instead I just learned how to de-trigger those moments.

This is a skill I work on with, with myself and my clients too. And we all have some sort of trigger that makes us feel like we lose it emotionally. Some people can be set off easily and for others, it takes more time but eventually, it comes out in some way.

Now in a workplace environment, in general, most professionals try not to emotionally lose it in front of others, but guess what? It leaks out! In your actions or lack of actions, your tone, your words, your facial expressions, etc.

And what some deem as “not losing it” others think “wow they really lost their composure”. By working on de-triggering your most stressful moments you can also affect your environment for the better, and your ability to handle whatever life throws at you.

There you have it, 3 simple and innovative ways to “Set Goals” for the new year, which allows you to grow in your personal and professional capacity.

What other innovative ways have you tried to “Set Goals”? I would love to hear from you in the comments.

Sources:

  1. https://www.samuelthomasdavies.com/book-summaries/business/triggers/#:~:text=%E2%80%9CA%20trigger%20is%20any%20stimulus,motivation%20and%20understanding%20and%20ability%E2%80%9D.
  2. https://www.westernconnecticuthealthnetwork.org/newsroom/article-listing/new-years-resolutions
  3. https://www.fsunews.com/story/news/2020/01/05/how-make-your-new-years-resolutions-last/2818222001/

7 Steps to Managing Stress with Personal Power

Article contributed by Amy Sargent.

When is the last time you had to face something tough which caused stress? Last year — last month — yesterday — today?

Stress and being human go hand-in-hand, especially these days. And tough times most likely aren’t going away any time soon, so if you’re hoping for a stress-free life, best of luck with that. In an article published by the Medical West Hospital, the author says, “Stress is a normal part of life…and an unavoidable reality of life. But stress isn’t always a bad thing. It’s a natural, physical response that can trigger our fight-or-flight response. Stress can increase our awareness in difficult or dangerous situations, allowing us to act quickly in the moment. Without it, humans wouldn’t have survived this long!” [https://www.medicalwesthospital.org/preventing-stress.php]

The goal isn’t necessarily to get rid of all stress, but to have a toolkit full of resources to tackle it when it does arise. One of the primary tools which helps combat stress is the emotional intelligence competency of personal power.

“It’s not the load that breaks you down, it’s the way you carry it.”
– Lou Holtz

Personal power is the ability to know you are able to meet life’s challenges with a sense of self-confidence. It’s that “inner knowing” that you have the ability to live the life you choose, even if it means having hard conversations and speaking your truth along the way. It’s an ability to tune into your own emotions and behave in a way that fits within your personal value system — even if it’s unpopular. And — it’s the ability to do all of the above in a way that builds relationships, not tearing them down.

In other words, exercising personal power is not about being confrontational, pushy, or ‘bulldozing’ over others. More often than not, this competency is exhibited in a quiet, sincere manner which others may not even notice at a glance. True personal power does not need an audience, but it receives a following.

Those who struggle with this competency of emotional intelligence lack confidence in their own judgement and shy away from tough conversations. They are avoiders and have difficult speaking their truth if they perceive it will not be well received. They avoid challenges and take the easy route when available. They are not risk-takers and often are unable to set boundaries with others which are appropriate…such as expecting to be treated with respect and being able to communicate that. When they do decide to speak up, their assertiveness can come out as offensive.

But what does personal power have to do with stress management?

First of all, personal power provides you with the confidence and ability to make changes when needed. You do not feel like a victim, but rather, in charge of your choices. If you’re in a stressful situation, your belief in self empowers you to boldly face the issues and make adjustments as needed. For example, you know when to push back hard when someone is trying to compromise your values (something which causes stress) and know when to let go (not sweating the small stuff). You believe your actions have an influence on the outcome and aren’t afraid to step in and deal with the situation.

“Do not wait for the green light. You are the green light.”
― Dr. Jacinta Mpalyenkana, PhD, MBA

Secondly, your personal power gives you the ability to maintain composure when stress arises and choose productive behaviors which diminish negative emotions connected to stress, rather than feed them with nervous tension, anxiety, irritability, etc. You recognize that stress is a part of everyday life and can provide an opportunity to grow, so, you do not fear it. You know how to calm yourself when stress arises and are not afraid to seek support from others when needed.

Finally, personal power enables you to combat stress because you are acutely aware of your needs and know how to respond appropriately. Instead of waiting for circumstances or others to ‘fix’ things for you, you recognize your emotions in the moment and, based upon what you learn from your emotions, choose healthy behaviors which help instead of hurt yourself, others, and the specific situation. You like yourself enough to take care of yourself, including practicing good mental health as well as eating well and exercising, all choices which help with diminishing stress.

Like all competencies of emotional intelligence, personal power can be developed. Here are some ways to rediscover your personal power:

1. Know yourself. What are your top 5 values? List these and journal a bit about why they are important to you. Rank them in order. If you are struggling with identifying your values, ask yourself what is most important to you. Think about things like generosity, or responsibility, or honesty, or ambition.

“The greatest weapon against stress is our ability to choose one thought over another.”
– William James

2. Identify the things you excel at. Think back on past successes and focus on the strengths you used to get there. Try to remember how you felt when you accomplished this feat and how it affected others. Congratulate yourself for these achievements and remind yourself that you are capable of success.

3. Work on developing an “I can” thought process. That negative voice in your head no longer gets to be voiced or heard. Instead, when it tries to speak, combat it by shaking your head and saying to yourself, No, that’s not true.” Replace it with “I can, I will, I have, I am going to” and say aloud what you plan to do.

“You cannot always control what goes on outside. But you can always control what goes on inside.”
– Wayne Dyer

4. Stop apologizing for your thoughts and beliefs. When you are sharing your values with someone, the conversation should never start with, “I’m sorry, but…”! Learn to state your values, wants, needs, directly and succinctly, without apology. Your thoughts and beliefs reflect who you are. Be proud of that.

5. List out the areas in which you’d like to grow. In which areas of life would you like to make improvements? Take note of why you currently are not confident in these competencies…emphasis on currently. If you have experienced past failures, that’s OK. Everyone does. Forgive yourself and move on. If you’re having trouble noting the source of your struggles, enlisting the help of a close friend, counselor, or coach may provide insights into the things which are presenting themselves as hurdles.

6. Find a mentor. Who do you know who is good at the things you are not? See if you can arrange for a conversation with them and begin to learn from their successes and failures. Find books about people who have achieved successes, or about people whom you admire, and study the behaviors of those who excel.

7. Practice assertiveness in everything you do. Start small, with the ‘easier’ things, such as speaking up when a colleague asks what you want for lunch, or when your significant other asks what you’d like to do after work. Try to avoid saying, “I don’t care”, or, “Whatever everyone else wants”, and speak up for your needs and desires in the little things, often, giving yourself practice in personal power for when bigger issues arise.

As with all new skills, the more you exercise, the stronger you’ll get. If you’ve spent a lifetime of putting yourself down, or not standing up for yourself, know it may take some time to turn the tables and incorporate this competency of emotional intelligence into your everyday choices. Try taking at least one step each day as you move in this new direction, and be sure to accept your mistakes and celebrate your wins along the way. This way, you can be better prepared to handle the stress that lies ahead in 2021.

“When we get comfortable with our own strength, discomfort changes shape. We remember our power.”
― Jen Knox, The Glass City

Ending the Year with Celebration

Article contributed by Amy Sargent.

It’s been quite the year. The thought of looking back on 2020 with a celebratory outlook may seem like a joke. A bad joke. If I asked you to name for me all the negative things which have happened this past year, I’m guessing you could rattle off a dozen or two without effort. Me too. It makes sense that we may not find reason to celebrate this past year, in any shape or form.

But it’s no joke. Though the heartaches and disappointments we’ve experienced are very real–not to mention the powerful, negative emotions which accompanied them–they don’t encompass everything we’ve experienced. Sprinkled throughout the bad have been very good things, though they may take a little more work to remember. And learning to reflect on the positives alongside the negatives of this past year can have a great impact on how well we launch the coming year.

If you’ve been a human on this earth for very long, you are well aware that life is a jumble of joys and pains, happys and sads, positives and negatives. And without the lows we can’t fully experience the highs.

But be aware of this: our brains have a negative bias. Think about the last time you felt really, really discouraged or down. Maybe it was this morning. Did you notice how easy it was to ruminate on the negative, and how those thoughts affected other thoughts and actions you entertained during the negativity? It’s like we get tunnel vision and nothing seems to go well. It’s normal because our brains are wired to function this way. Kendra Cherry, in her article, “What is the Negativity Bias?”, notes, “It is the “bad things” that grab our attention, stick to our memories, and, in many cases, influence the decisions that we make.” In one study, researchers found that the cerebral cortex, the part of our brain which plays a key role in perception, awareness, thought, memory, and consciousness, registered a much strong response to negative images than positive ones. Originally, this leaning toward the negative was probably a survival adaption, in times when danger was ever-present. Those who were attuned to potential danger had a greater chance of survival. But for many of us, we no longer in constant physical harm. Yet the negative bias remains. If we’re not careful, this slant can have a harmful effect on our relationships and decision-making. [https://www.verywellmind.com/negative-bias-4589618]. Dr. Barbara Fredrickson, Director of the Positive Emotions and Psychophysiology Laboratory at UNC-Chapel Hill, Founding Co-Chair of the Association of Positive Emotion Laboratories, and President of the International Positive Psychology Association, has done extensive research on the power of positive and negative emotions. Her work shows that negative emotions narrow our minds, to the point of seeing fewer options, diminishing our creativity and problem-solving skills, assets we most need when times are tough. [https://www.huffpost.com/entry/positive-thinking_b_351220].

“This bias toward the negative leads you to pay much more attention to the bad things that happen, making them seem much more important than they really are.” — Kendra Cherry

We also have the ability to choose a positive mindset, and make a choice to celebrate our wins, no matter how small or few and far between. And in doing so, we can begin to see our way through the tough times. I’ll never forget the example of this I experienced when I was in Africa, on a mission trip. Our small team paid a visit to a home (a one-room structure made of mud bricks with a dirt floor, which housed a family of seven), where one woman offered up the most heartfelt prayer of thanks I had ever heard. As she enthusiastically expressed her gratitude for their “overflowing and abundant blessings”, I looked around me and saw nothing but poverty…a rusted bicycle with a flat tire, the dilapidated house, children in ragged clothing with flies crawling on their dirt-encrusted skin, broken, cracked cooking pots, and an array of old, yellow gas cans scattered across the hard-packed ground, to be used for gathering water…yet she exhibited more joy than I had ever witnessed. This amazing woman chose to see the good aspects of her life and celebrate her wins despite her tough circumstances. She made a lasting impact upon me.

James Clear, in an article entitled, “The Science of Positive Thinking: How Positive Thoughts Build Your Skills, Boost Your Health, and Improve Your Work”, says this: “When you are experiencing positive emotions like joy, contentment, and love, you will see more possibilities in your life.” In turn, positive emotions allow us to build new skills and resources vital to navigating tough circumstances. [https://jamesclear.com/positive-thinking]

So, choosing to ruminate losses or celebrate wins is a choice. We get to decide which mindset we’ll make a part of our everyday routine, and no one can make the choice for us. If we decide to focus on what’s gone wrong, we’ll be walking in step with most humans who are bent on negativity. However, if developing a celebratory mindset is appealing, here are a few ways to get started:

Reflect on what went wrong. What went wrong? Yes, it’s a surprising one, but ignoring negativities won’t help. Acknowledging your struggles and allowing yourself to experience grief from losses can actually help you move forward. Write these down and/or find a close friend or counselor to talk through them with if needed.

Note the emotions you felt during the tough times. Try to name them, specifically, and connect each to the why. For example, you could say, “I felt disappointed, and angry, because my company let me go and I had live off of unemployment. This resulted in me feeling downhearted and cynical.”

With each wrong, list one good thing which came along with it. This may be a stretch to discover, but they are there. For example, if you lost your job, maybe you were able to get more sleep due to the extra time off work, which improved your physical health. Maybe the process sent you on a job search to find a career you actually enjoy. Possibly you were able to encourage others who were in the same shoes as you. Find the positive side effects of the negative events and write them down.

“I will love the light for it shows me the way, yet I will endure the darkness for it shows me the stars.” – Og Mandino

Express gratitude for the things that went south because of the joys which came along with them. There are many ways to express gratitude, but simply saying “Thank you” aloud is a good place to start. You could write an “I’m thankful for ____” list, or have a conversation with a friend and share your appreciation for the good and the bad with them.

Now remember all the things that went well. These may be as trivial as finding a mask in your coat pocket when you thought you’d forgotten to bring one to the grocery, or as grand as business successes or relationship wins. Write these down, tell them to a friend, add them to your journal. Be sure to acknowledge the people who contributed to your successes, and personally thank them.

Don’t underestimate the impact you are having on others. Even if you think others aren’t watching, you may be surprised how the simplest of actions affect others. Try this one on for size: Post a negative comment on your social media page and sit back and watch how many people chime in with negativity. On the flip side, phone a friend simply to let them know how much you appreciate them, and be specific with your words. Watch and see whether this causes them to feel discouraged or encouraged. Just as negativity breeds negativity, positivity breeds positivity. If not for yourself, embrace a positive mindset to encourage others.

“Just as despair can come to one only from other human beings, hope, too, can be given to one only by other human beings.” – Elie Weisel

Remember that adversity builds resilience. There’s the old fable of the donkey whose master no longer wanted him, so he threw the poor animal into a deep, dark pit and began scooping shovelfuls of dirt to bury him. Instead of letting this terrible act of unkindness defeat him, the ingenious donkey instead tamped the dirt down with his small hooves and built a staircase, upon which he used to ascend out of the dark pit. How can you repurpose the troubles of 2020 to construct solutions and climb out of your pit?

“The greatest glory in living lies not in never failing, but in rising every time we fail.” – Nelson Mandela

Know that you are stronger than you think. Robert Schuller, pastor, motivational speaker, and author, once said, “Tough times never last, but tough people do.” Just as the positive emotions of joyful events eventually fades, so does the pain from losses. In other words, emotions come and go, but we are able to keep on keepin’ on. A 2002 study of widow and widowers proved this point, in which, barring those who experienced chronic grief, the data showed that most participants returned to their baseline of functioning after a year and a half. [https://journals.sagepub.com/doi/pdf/10.1525/ctx.2006.5.4.22]. As my kids and I used to remind ourselves when times were challenging, “We can do hard things.”

Incorporating these practices into our day-to-day mindset won’t necessarily come naturally or easily. Embracing positivity takes effort, especially when the popular mindset is to focus on what’s gone wrong. But this shift can provide the fuel necessary to start the new year off on a good foot. Instead of looking back on 2020 as the worst year ever, consider reflecting on the past year in a new light. Find those positives — the new skills developed, the deeper connections built, the lessons learned, the insights incurred — and celebrate 2020 as the year you ________! (fill in the blank)

This positive-but-realistic mindset of celebration can frame the coming year with the fresh, innovative outlook needed to navigate what’s to come.

“It is only in our darkest hours that we may discover the true strength of the brilliant light within ourselves that can never, ever, be dimmed.” – Doe Zantamata

Don’t wait: Choose NOW how will you respond to election results

Article submitted by Amy Sargent

The U.S. election has been a source of worry and stress for many around the world, and tensions and tempers are flaring. It’s as if our society has lost its manners and sense of decency in how to treat others. Those guiding words we heard our moms say back in elementary school, “If you don’t have something nice to say, don’t say it”, have flown out the window. Families and friends are destroying relationships over differences of political viewpoints left and right, and spouting loudly about it on their social media pages. Name calling, insults, and degrading others for their opinions has become par.

It’s completely understandable that emotions are running high. There is a lot at stake and the issues on the table will have an impact on life as we know it. Feelings like fear, frustration, isolation, anger, dread, confusion, and even disgust are OK. We are wired as humans to feel emotions based upon what we’re experiencing, so know the emotions you are feeling are completely normal. What’s not OK is choosing to behave in a way which contributes to the division.

Which brings me to the point of this article: it is important we plan now how we will respond to tonight’s results. The outcome may or may not land in our favor. If we wait to see how we’re feeling, then react, our responses have a good chance of being a little over the top, and hurtful, causing more harm than help. And more harm is the last thing our country needs right now.

“But feelings can’t be ignored, no matter how unjust or ungrateful they seem.”
― Anne Frank

However, these poor reactions aren’t entirely our fault.

Photo of Head Bust Print Artwork

Our brains are wired to respond to strong emotions in a way that keeps us safe. When we experience stimuli, there is a part of the brain called the amygdala which acts as a filter of sorts and decides if the emotions we feel require us to enact immediate action for protection. It’s that fight, flight, or freeze response we experience when a particular emotion hits hard and fast. If the amygdala gets flooded with emotions, it releases a cascade of chemicals into our bodies, and we experience what Daniel Goleman coined as an “amygdala hijack”. [https://hbr.org/2015/12/calming-your-brain-during-conflict]. The brain perceives danger, so the amygdala hijacks the cortex, the reasoning part of our brains, enabling us to fight, “flight”, or freeze, in the moment, to keep us safe. Imagine stepping out into the street then suddenly noticing a car is speeding in your direction. It’s not a great time to reason through all the options — “Hmmm, should I stay here, or move forward, or maybe step backward?” In that situation, taking time to process all the options would be ridiculous. We need to take action immediately, and thanks to the amygdala, we can.

Group of People Crossing Pedestrian Lane in Greyscale

The problem though, is that the amygdala doesn’t always make a clear distinction between real danger and perceived danger. Here’s an example. When someone posts something we don’t like or agree with, on their social media page, and we feel a flood of negative emotions, the amygdala may perceive that as a real danger. In an instant, we think we have to take action. That’s when we shoot off that hurtful text or smart-mouth post to “protect” ourselves, the action that drives us later, as we lie in bed that night, to think, “Ugh, why did I say that?” Was that truly a dangerous situation? Not really. But we sure reacted like it was.

Think back on the last time you felt really, really angry. How did your body respond? Maybe your hands began to shake or you felt unsteady, or experienced a burst of energy where you wanted to punch a wall or scream at someone. Maybe you felt nauseous, your stomach churning, or maybe your heart raced. Maybe your throat got dry, or your arms went numb. Learning to recognize our unique physical symptoms of an amygdala hijack can help us act instead of react when our emotions flood, and save us from the heartache of regret that often accompanies poor behavior.

So think ahead to tonight. Depending upon the outcome, do you foresee you’ll be feeling some strong emotions? “Of course!”, you’re thinking. Maybe just by me asking that you already feel those triggers brewing. That’s good. Take a moment, now, to think through the possible outcomes of this evening and how you might feel. Which outcome will trigger you most? How will it trigger you? What will it feel like in your body? Why will it trigger you? And as you foresee the responses of others, what words might someone say which will most set you off? Which news stations will make you the crankiest? Who in your peer group will be the most annoying?

Now, consider another option. No matter the outcome, what if you could choose how you feel when you hear the results? What if you could choose how you respond, what you say, and what you do? What if you could consider how would you like to feel when you lay down in bed tonight, no matter the circumstances, and how you would like to respond? And what if you could actually make that happen?

“Attitude is a choice. Happiness is a choice. Optimism is a choice. Kindness is a choice. Giving is a choice. Respect is a choice. Whatever choice you make makes you. Choose wisely.”
― Roy T. Bennett

Though it may be normal for our body to react instead of act when we are triggered, there are things we can do to slow down and allow stimuli to pass through the amygdala and into the cortex where we can make decisions which make a lot more sense…and will serve us and others better in the long run. Here are a few to try:

Count to six (or sixteen, or sixty!) and allow the signal to move from the amygdala to the cortex so ‘reasonable responses’ can occur. If needed, literally count out loud, saying each number clearly and distinctly, focusing on the numbers rather than the stimuli.

Take deep breaths. Deep breathing acts as a soothing mechanism to ‘calm our nerves’. Fill the lungs with oxygen and release it slowly, then repeat, until the fight, flight, or freeze signals dissipate.

Change your scenery. In moments of hot emotions, the brain needs a fresh perspective. If possible, get up and go outside. Move to a different room. Pick up a book, turn on a favorite podcast, leaf through a magazine, anything to distract the brain (just for the moment) to give it time to get to a ‘cooler’ place.

Get some exercise. Physical movement floods the body with ‘feel-good’ endorphins which can boost our mood.

Acknowledge feelings. Emotions are vital intel as to what is going on inside. Stifling or stuffing down feelings only pressurizes them to explode later. Name the feelings and be specific. Determine the why behind them. Then thank them for letting you know something is off.

Reason with yourself. Are there facts which support the hot thoughts? Jot them down, and evaluate if they are truly the facts or fiction. Try using a tool such as the “Thought Log” to better process these heated emotions and thoughts.

Talk it out. We all could use someone to talk to when we’re upset. Maybe it is a close friend, family member, or a coach or counselor. Verbally processing the hot emotions and can slow down the hijack, especially if you choose someone who can remain neutral. Be careful, though, not to ruminate on the negative over and over. Talk it through then move forward.

Do something that brings joy. In the moment, we won’t feel like doing something fun. Oddly, there is something about us that seems to enjoy feeling miserable at times. But even when negativity is present, so is positivity. Remember that it’s not all bad. Getting out and doing something you enjoy can have a powerful impact on the negativity.

Don’t wait until tonight to see how you feel, then react. Now, before those hot emotions flare up, think through how you’d like to respond. What could you do to build up instead of tear down? What could you do to connect instead of disconnect? What could you do to be a part of our one nation, under God, indivisible?

“I don’t want to be at the mercy of my emotions. I want to use them, to enjoy them, and to dominate them.”
― Oscar Wilde

I know, it sure would feel good to react based upon emotions. Letting our feelings take the steering wheel is a lot easier and, in the moment, seems to make us feel better. Poor behavior can feel temporarily satisfying. But what the world needs now is long term solutions, and our choices can be a part of that.

Each of us has the power, and responsibility, to manage our behavior and our relationships to unify our great nation, no matter how we’re feeling. We can use our emotions to empower us to make sound choices, rather than being slaves to them.

So if you sense tonight’s results will be a trigger for you, no shame, and welcome to the human race. Own it and plan your response ahead of time, before your emotions get the best of you.



Giving Thanks When You’re Not Thankful

“Gratitude is a powerful catalyst for happiness. It’s the spark that lights a fire of joy in your soul.”– Amy Collette

Article contributed by Amy Sargent

I’m guessing you understand the value of gratitude. You’ve been told how a thankful heart can change your perspective, open up possibilities, and produce positive emotions. You’ve learned that expressing thanks can lift your spirits and make others feel appreciated. You probably know that gratitude can help develop resilience as you go through difficult times. And as the Thanksgiving holiday approaches, you’re reminded it is a time to be thankful.

But what if you’re not feeling thankful?

Times are tough. The fear, uncertainty, and sense of a loss of control over life as you once knew it can feel overwhelming. Just watch the news or scan your social media feed and you’ll see a plethora of negative stories and posts, with an ample supply of “2020: Worst Year Ever!” memes. The loss that people are experiencing seems to be present at every turn. You may have lost your job. You may have lost a loved one. You may have lost your social life. You may have lost your confidence in leadership. You may have lost your ability to get out and exercise at your favorite gym or enjoy a meal at your favorite restaurant. You may have lost your [you fill in the blank]. All of this loss can leave you feeling discontent and discouraged, and a far cry from feeling thankful. So how are you supposed to feel thankful when everything’s going wrong?

“Gratitude is an antidote to negative emotions, a neutralizer of envy, hostility, worry, and irritation. It is savoring; it is not taking things for granted; it is present-oriented.”– Sonja Lyubomirsky

Waiting around for the feeling of gratitude to come along may prove to be a long, long wait. Instead, try taking a few steps in a grateful direction and see if the feelings follow.

1-Keep a thankful jar. Find a notepad and an old, colorful jar and place it somewhere you can see it and reach it conveniently. Each time something positive happens, no matter how great or how small, write it down on a small scrap of paper, fold it, and place it in the jar. Try to write at least one thing a day (or more). You may have to search for positives at first, but look closely. They’re there.

2-Use the words, “thank you” often in your daily vocabulary. Who can you thank? Maybe a friend shared a kind word, or someone opened a door for you. Maybe someone liked your post, or someone gave you that choice parking spot. Even if you feel something was owed you (like a client finally sending that payment!), make it a habit to say thanks.

3-Reflect back on past successes, and think about who helped you reach those milestones. Maybe your parents served as a source of encouragement, or you had a mentor who took time out of their busy schedule for you. Take a moment to send them a text to let them know how much you appreciate them. Be specific with your praise.

4-Notice the little things and savor. From where you’re sitting as you read this, look up and look around. Allow your eyes to fall on something beautiful, something cherished, something you value. It may be an expensive item or a small trinket — cost doesn’t matter. Take a moment to note why this item brings you joy. Try doing this when you take a walk outside or on your commute to work.

5-Share a positive story with a friend. Research shows that retelling a positive event you experienced enables you feel the positive emotions associated with that event again and again — as often as you tell it — and allows the listener to feel them as well! Think back on something which brought you a host of positive emotions and find a friend to share the joy.

6-Be kind to yourself. Many are feeling isolated these days, and have very little interaction with others. So who better to get in the habit of showing kindnesses to than yourself? Take good care of your body (sleep, eating, exercise) and celebrate your successes. Forgive yourself of past wrongs and appreciate yourself for the person you are and are becoming. Thank yourself for the efforts you are putting into growth and change.

“We don’t need to see things differently to be grateful, rather be grateful to see things differently.” — Niki Hardy

Gratitude may be a new skill for you. But as with any new skill set, practice makes perfect. The more you are able to incorporate exercises such as these into your daily life, the more gratitude you’ll begin to feel. Don’t wait for the perfect set of circumstances to begin down the path of thankfulness. Circumstances are not in our control, but our gratitude is. So get started today. Even if you don’t feel like it…yet.

“Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity. Gratitude makes sense of our past, brings peace for today and creates a vision for tomorrow.” Melodie Beattie

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