Posts Tagged ‘Google’

Engineering Great Managers at Google via Social + Emotional Intelligence

In a fascinating article in the New York Times, Adam Bryant reports on Google’s initiative to engineer better managers, and it turns out that seven of the eight key competencies of great managers are squarely in the realm of social and emotional intelligence.

Two years ago, Google embarked on an in-depth research initiative to determine the characteristics that define the best bosses in the organization.  The study, called “Project Oxygen,” analyzed thousands of performance reviews, employee surveys, nominations for “top-manager” awards, and much more.

All the data analysis and research was boiled down to a list of eight key management competencies.

The top skills, called “Google’s Rules for Managers,” include:

  1. Be a good coach to your employees (have regular one-on-ones, maximize employees’ strengths, provide specific, clear feedback)
  2. Empower your team and don’t micro-manage
  3. Express interest in team members’ success and personal well-being
  4. Don’t be a sissy:  be productive and results-oriented
  5. Be a good communicator and listen to your team
  6. Help your employees with career development
  7. Have a clear vision and strategy for the team
  8. Have key technical skills so you can help advise the team.

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